Information Systems Pharmacist / Epic Willow Analyst - Hybrid

Community Health Network; Indianapolis (IN); On-site; USD 110,000 - 170,000; Full time

Job summary

Community Health Network seeks an Information Systems Pharmacist / Epic Willow Analyst to join our team, focusing on optimizing pharmacy applications and workflows through EHR configuration, build, testing, and ongoing support.

The role partners with pharmacy leadership, IT, vendors, and end users to improve medication management and caregiver efficiency, with a strong emphasis on patient safety. A pharmacy license in Indiana and Epic Willow expertise are required or strongly preferred.

Qualifications

• Pharmacist license required by IPLA (Indiana).
• 3–5 years hospital pharmacy experience required.
• Epic Willow experience or pharmacy informatics background preferred.
• Epic Willow Certification strongly preferred.
• Must obtain Epic certification within 6 months of hire.
• Ability to mentor and support other analysts.

Responsibilities

• Supports the implementation, maintenance, and optimization of pharmacy information systems.
• Completes application build, configuration, testing, troubleshooting, and ongoing system support.
• Performs workflow analysis and evaluates the impact of system changes on end users and operations.
• Maintains pharmacy formularies and order sets in collaboration with leadership.
• Supports First Databank integration, including alert configuration.
• Supports integrations with third-party pharmacy systems.
• Monitors incident resolution and ensures service expectations and project deliverables are met.
• Provides guidance and mentorship to analysts in application knowledge and workflow/build coordination.
• Maintains current professional knowledge through continued learning and certification.

Skills

Excellent communication

Team collaboration

Problem-solving

Education

Pharmacy degree

Tools

Epic Willow

First Databank

Job description

Join Community

Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you.

Make a Difference

The Information Systems Pharmacist / Epic Willow Analyst combines pharmacy operations knowledge, clinical workflow expertise, and information technology skills to support and optimize pharmacy applications across Community Health Network. This role partners with pharmacy leadership, IT teams, vendors, and end users to improve medication management workflows through EHR configuration, system build, testing, troubleshooting, maintenance, support, and continuous optimization.

We are seeking an individual with a strong background in pharmacy operations, Epic Willow, or pharmacy informatics who is passionate about leveraging technology to improve caregiver efficiency, patient safety, and medication management processes. Candidates may come from a variety of backgrounds, including licensed pharmacists, Epic Willow analysts, pharmacy informatics professionals, or individuals with a combination of pharmacy and technical experience.

Key responsibilities

• Supports the implementation, maintenance, and optimization of pharmacy information systems.
• Completes application build, configuration, testing, troubleshooting, and ongoing system support.
• Performs workflow analysis and evaluates the impact of system changes on end users, pharmacy operations, and other IT applications.
• Maintains pharmacy formularies and order sets in collaboration with pharmacy and Network leadership.
• Supports First Databank integration, including alert configuration.
• Supports integrations with third-party pharmacy systems.
• Monitors and supports incident resolution while helping ensure service expectations and project deliverables are met.
• Provides guidance and mentorship to analysts in application knowledge, problem-solving, testing, implementation, research strategies, and workflow/build coordination.
• Maintains current professional and application knowledge through continued learning, certification, and proficiency development.

Exceptional Skills and Qualifications

Applicants for this position should be able to collaborate with others in a team setting, have excellent communication skills, and a positive attitude toward problem-solving.

• Bachelor’s degree from an accredited college of pharmacy required.
• Must be licensed as a Pharmacist by the Indiana Professional Licensing Agency (IPLA).
• Three (3) to five (5) years of hospital pharmacy experience required.
• In lieu of a pharmacy background and licensure, candidates with strong Epic Willow Analyst experience will be considered.
• Epic Analyst requirements: Associate degree in Information Technology or a related field, or an equivalent combination of relevant education and experience. A minimum of two (2) or more years of healthcare and/or relevant IT experience required.
• Epic Willow Certification is strongly preferred.
• Must obtain Epic certification within 6 months of hire.
• Experience supporting pharmacy information systems, application workflows, system build, testing, or optimization is beneficial.
• Strong understanding of pharmacy workflows and information systems.
• Ability to analyze workflows and troubleshoot complex application issues.
• Ability to mentor and support other analysts and team members.

This position will be a hybrid role. Hybrid expectations include in-office work once to twice a week and/or on an as needed basis per the needs of the hiring department.