Epic Willow Ambulatory Analyst III - Remote - FTE

HCTec; California (MO); On-site; USD 100,000 - 140,000; Full time

Job summary

California Health System is seeking an Epic Willow Ambulatory Analyst III for a direct-hire, full-time role with remote options. The position requires active Willow ambulatory certification and deep experience with Epic configuration to support pharmacy operations across care settings.

Responsibilities include leading system design, implementation, and training of Willow modules, driving process improvements, and collaborating with leadership to ensure long-term Willow system success.

Qualifications

• Active Epic Willow Ambulatory Certification required; Willow Inpatient certification is a plus.
• Minimum of 4 years of experience supporting Pharmacy Operations or related healthcare IT systems.
• Experience with Epic configuration and proficiency with data warehousing/reporting tools is highly desirable.

Responsibilities

• The Epic Willow Analyst III is responsible for leading planning, design, implementation and maintenance of Willow systems and educating pharmacy staff and clinicians in their use.

Skills

Willow system knowledge

Pharmacy operations experience

Healthcare IT collaboration

Education

Epic Willow Ambulatory Certification

Willow Inpatient Certification

Tools

Excel

PowerPoint

Access

SharePoint

SQL

Cognos

Crystal Reports

Visio

Job description

Epic Willow Ambulatory Analyst III - FTE and Remote

Client: California Health System (Direct hire only, no C2C or 3rd parties - please)

Position Type: Full-time Employment (FTE) – Direct Hire

Start Date: September/October

Salary Range: $99,623.68 - $140,000 annually

On-site Requirements: Remote

States they can hire from: CA, NC, TX, CO, PA, AZ, NV, CT, ID, NY, FL, AR, TN, NC, DC

Position Summary:

• The Epic Willow Analyst III is a senior-level position responsible for providing highly specialized support to all pharmacy staff roles throughout the care continuum (as assigned). The Analyst III serves as a subject matter expert and strategic leader, driving innovation and system improvements. The Analyst III collaborates with leadership on high-impact initiatives, oversees team performance, and ensures the long-term success of the Willow Ambulatory system. The Analyst III leads the planning, design, implementation, and maintenance of the existing systems and has a working knowledge of the applications for support and troubleshooting. The Analyst III liaises between technical support, customers, and project teams in the design, implementation, and training of our healthcare information systems and any new enhanced systems. In addition, the Analyst III utilizes comprehensive knowledge of pharmacy workflows and Epic system capabilities and functional use, as well as develops, recommends, and oversees the implementation of policies and procedures for areas of responsibility. Lastly, the Analyst III educates pharmacy staff (pharmacists, pharmacy technicians, leadership) and, at times, other clinicians (physicians, nurses, and other interdisciplinary team members) in their use of Willow.

Position Qualifications:

• Active Epic Willow Ambulatory Certification Required & Willow Inpatient Certification/experience a plus.
• Willow Inpatient experience with Medication Orders, NDCs (National drug codes) and JCodes, Billing
• Minimum of 4 years of experience supporting Pharmacy Operations and/or systems experience required, such as billing, patient flow, scheduling, access services, health information management, or other support functions in a healthcare organization.
• 3+ years of Epic Willow experience required.
• Experience working with Epic configuration, required.
• Experience in department building and implementing community connect locations, preferred.
• Proficiency with Excel, PowerPoint, Access, SharePoint, Microsoft SQL 2000 or 2005, and use of data warehousing/design tools such as Cognos, Crystal Reports, and Visio is highly preferred.
• Certified and/or accredited in Compass Rose/Health Planet/Willow inpatient a plus
• Any clinical experience is a plus and a Pharmacist, PharmTech, RN, etc.