Epic Training Support Associate (Temp)

UAB group; New York (NY); Presencial; USD 28.000 - 34.000; A tiempo parcial

Descripción de la vacante

University of Alabama at Birmingham is seeking dependable Training Support Specialists to assist with the Epic EHR transition. Responsibilities include greeting participants, assisting with check-in, setting up classrooms, and routing Epic questions to staff.

Roles are temporary, focused on smooth training sessions, and support multiple shifts. The assignment lasts approximately 4–5 months, with day, evening, and Saturday shifts available.

Formación

• High school diploma or GED required.
• Experience in customer service or front desk/administrative support.
• Strong customer service and interpersonal skills.
• Strong verbal communication and professional demeanor.
• Comfortable with computers and basic login/help functions.
• Ability to follow instructions and established processes.
• Fast-paced environment with high employee volume.
• Strong organizational skills and attention to detail.
• Dependable and punctual with reliable schedules.
• Ability to work independently and in a team.

Responsabilidades

• Provide onsite support for scheduled employee training sessions at designated UAB locations.
• Greet participants, provide directions, assist with attendance and sign-in processes.
• Set up classrooms, workstations, materials, and supplies before and between sessions.
• Assist participants with basic computer functions and login access.
• Refer login problems and Epic questions to training staff or technical support.
• Support instructors with classroom logistics and routine administrative tasks.
• Monitor supplies and maintain organized training spaces.
• Transport materials between training areas and run related errands.
• Communicate participant concerns and scheduling issues to training leadership.
• Perform other duties to support the Epic training initiative.

Conocimientos

Customer service

Verbal communication

Computer basics

Instruction following

Organizational skills

Punctuality

Teamwork

Educación

High school diploma or GED

Herramientas

None

Descripción del empleo

University of Alabama at Birmingham is seeking dependable Training Support Specialists to assist with the Epic EHR transition. Responsibilities include greeting participants, assisting with check-in, setting up classrooms, and routing Epic questions to staff.

Roles are temporary, focused on smooth training sessions, and support multiple shifts. The assignment lasts approximately 4–5 months, with day, evening, and Saturday shifts available.