Epic Training Coordinator — Hybrid LMS & Go-Live Lead

Avispa Technology; San Francisco (CA); Híbrido; USD 97.000 - 132.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

W2 Employment

Group Medical

Dental

Vision

Life Insurance

Retirement Savings Program

Paid Sick Leave

Descripción de la vacante

Avispa Technology is seeking an Epic Training Coordinator for a 6-month hybrid assignment in San Francisco. The role involves administering LMS platforms and coordinating Epic training schedules for onboarding, residents, fellows, and students across the health system.

You will manage LMS content, develop reports, and collaborate with HR, clinical, and training teams. Occasional evenings/weekends may be required at multiple locations such as The Embarcadero and Mission Bay.

Formación

• Experience administering and supporting LMS platforms such as Cornerstone, SumTotal, or similar.
• Experience managing training content and curricula, troubleshooting LMS issues, developing reports, gathering business requirements, performing system testing, and supporting end users.
• Intermediate knowledge of LMS platforms, ServiceNow, SharePoint, and HTML.

Responsabilidades

• Administer and support LMS systems like SumTotal, HealthStream, Cornerstone, and other LMS platforms to document Epic training records.
• Coordinate training schedules across multiple locations and ensure onboarding, residents, fellows, and students have proper EHR access.
• Troubleshoot LMS issues, provide customer service, track issues, and develop reports.
• Analyze business needs, gather requirements, and develop solutions involving process design and data architecture.
• Plan and execute unit, integration, and end-user testing; develop training materials; use SharePoint, ServiceNow, and Microsoft Office; lead cross-functional teams.

Conocimientos

LMS Administration

Training Content Development

Testing & Reporting

ServiceNow

SharePoint

HTML

Zoom

Healthcare Training

Herramientas

Cornerstone

SumTotal

ServiceNow

SharePoint

Microsoft Office

Descripción del empleo

Avispa Technology is seeking an Epic Training Coordinator for a 6-month hybrid assignment in San Francisco. The role involves administering LMS platforms and coordinating Epic training schedules for onboarding, residents, fellows, and students across the health system.

You will manage LMS content, develop reports, and collaborate with HR, clinical, and training teams. Occasional evenings/weekends may be required at multiple locations such as The Embarcadero and Mission Bay.