Epic Systems Trainer & Digital Support Specialist (Remote)

Community Health Network; Indianapolis (IN); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Community Health Network seeks a Digital Support Specialist in Indianapolis to deliver end-user training on Epic systems and provide hands-on application support across diverse care settings.

You will lead onsite and virtual training, collaborate with IT, training, and operations teams, and help optimize workflows with strong communication and problem-solving skills. A Bachelor’s degree is required with 2+ years healthcare IT training preferred.

Qualifications

• Bachelor's Degree is required or equivalent experience considered.
• Minimum of two (2) years healthcare IT training experience.
• Strong instructional and presentation skills.
• Deep understanding of clinical workflows.
• Effective troubleshooting and communication abilities.
• Passion for continuous learning and improvement.

Responsibilities

• Deliver virtual coaching and real-time support to end users.
• Lead onsite training events and develop training materials.
• Analyze system data to identify optimization opportunities.
• Document caregiver feedback for continuous improvement.
• Partner with IT and Training teams to ensure content accuracy.
• Test and validate lesson plans in training environments.

Skills

End-user training

Epic systems

Training & coaching

Communication

Education

Bachelor's Degree or equivalent

Tools

Epic applications

Job description

Community Health Network seeks a Digital Support Specialist in Indianapolis to deliver end-user training on Epic systems and provide hands-on application support across diverse care settings.

You will lead onsite and virtual training, collaborate with IT, training, and operations teams, and help optimize workflows with strong communication and problem-solving skills. A Bachelor’s degree is required with 2+ years healthcare IT training preferred.