Epic Systems Engineer II — Hybrid Healthcare IT

The General Hospital Corporation; Somerville (MA); Hybrid; USD 75,000 - 110,000; Full time

Job summary

Mass General Brigham Incorporated is seeking an experienced Systems Engineer to implement, maintain, and support Epic client application platforms and related infrastructure. You will manage enterprise platforms, optimize performance, and drive automation across diverse environments.

The role requires 5+ years in a systems engineering capacity, Epic Client Systems Administrator experience preferred, and familiarity with change control processes in large organizations.

Qualifications

• Bachelor's Degree in Computer Science or related field required.
• Equivalent experience may be accepted in lieu of a degree.

Responsibilities

• Independently manage day-to-day operations of enterprise platforms, including applications, servers, storage, and networked services.
• Monitor and optimize platform performance, availability, and capacity.
• Troubleshoot and resolve complex platform issues across multiple environments with minimal supervision.
• Develop and maintain automation scripts and tools to improve operational efficiency.
• Contribute to the design and implementation of new platforms and services.
• Participate in platform upgrades, migrations, and patch management.
• Support security hardening and vulnerability remediation efforts.
• Collaborate with cross-functional teams to independently support business and technical projects.

Skills

Enterprise systems

Networking fundamentals

Scripting & automation

Security concepts

Collaboration & communication

Cloud platforms

Education

BSc in Computer Science

Equivalent experience

Tools

ServiceNow

Job description

Mass General Brigham Incorporated is seeking an experienced Systems Engineer to implement, maintain, and support Epic client application platforms and related infrastructure. You will manage enterprise platforms, optimize performance, and drive automation across diverse environments.

The role requires 5+ years in a systems engineering capacity, Epic Client Systems Administrator experience preferred, and familiarity with change control processes in large organizations.