Systems Engineer I - Hybrid IT & Platform Support

Mass General Brigham (Enterprise Services); Somerville (MA); Hybrid; USD 63,000 - 90,000; Full time

Job summary

Mass General Brigham Incorporated is seeking a motivated Systems Engineer to help with day-to-day development, administration, and support of our technical platforms. You will collaborate with cross-functional teams and help troubleshoot issues to improve reliability and performance.

This role is hybrid with onsite work at 399 Revolution Drive, Boston, MA, and a 40-hour work week. Qualifications include a BS in CS and 1–3 years of systems engineering or administration experience, plus

Qualifications

• Bachelor's degree in Computer Science or a related field required.
• 1–3 years of knowledge or experience in systems engineering or system administration required.
• Experience with Windows-based website hosting or administration preferred.

Responsibilities

• Perform basic platform administration tasks, including installations, patches, configuration, and backups.
• Assist in monitoring platform performance and availability.
• Follow standard operating procedures to support platforms and help resolve incidents.
• Participate in troubleshooting efforts under the guidance of more senior engineers.
• Maintain system documentation, including inventory and configuration records.
• Execute routine maintenance activities to support overall system health.
• Participate in team meetings and contribute to knowledge sharing.
• Support compliance with security and operational policies.

Skills

Windows OS

Linux OS

Networking basics

PowerShell

Bash

Python

System monitoring

Documentation

Problem solving

Education

Bachelor's degree in Computer Science or related field

Job description

Mass General Brigham Incorporated is seeking a motivated Systems Engineer to help with day-to-day development, administration, and support of our technical platforms. You will collaborate with cross-functional teams and help troubleshoot issues to improve reliability and performance.

This role is hybrid with onsite work at 399 Revolution Drive, Boston, MA, and a 40-hour work week. Qualifications include a BS in CS and 1–3 years of systems engineering or administration experience, plus