Epic Systems Architect — Healthcare Operations & Training

ohiohealth; Kentucky; Hybrid; USD 90,000 - 130,000; Full time

Job summary

OhioHealth is seeking a Senior Systems Analyst Epic to design, build, test, train, deploy, and support Epic applications to optimize clinical and operational workflows.

This role partners with operational leaders and end users to translate business needs into reliable Epic configuration, integrations, and reporting while ensuring patient safety, regulatory compliance, and SLA adherence across the IT portfolio.

Qualifications

• Experience with Epic systems and healthcare workflows.
• Strong analytical and project management skills.
• Ability to translate requirements into technical designs.

Responsibilities

• Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy.
• Create and maintain specifications, decision logs, and design documents for clear traceability and change control.
• Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives.
• Manage smaller projects related to system implementations and upgrades.
• Strong knowledge with various project management approaches, e.g. waterfall, agile.
• Ability to lead project teams in project methodology.
• Create and maintain comprehensive documentation for system configurations and processes.
• Mentor junior analysts and provide guidance on best practices.
• Coordinate release management, environment moves, and downtime procedures for upgrades and patches.
• Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support.
• Manage service requests and incidents in a timely manner; meet SLAs through robust triage and root-cause analysis.
• Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.).

Job description

OhioHealth is seeking a Senior Systems Analyst Epic to design, build, test, train, deploy, and support Epic applications to optimize clinical and operational workflows.

This role partners with operational leaders and end users to translate business needs into reliable Epic configuration, integrations, and reporting while ensuring patient safety, regulatory compliance, and SLA adherence across the IT portfolio.