Epic Systems Analyst

Insight Global; Chicago (IL); Hybrid; USD 80,000 - 120,000; Full time

Job summary

UChicago Medicine is seeking an experienced Epic Analyst to design, build, optimize, and support Epic applications across the health system. You will partner with clinicians, dietitians, food service teams, and other analysts to improve workflows and patient care delivery.

The role combines hands-on configuration, testing, and production support with a one-month training program to ensure you are set up for success. Prior Epic experience is required.

Qualifications

• 2+ years of experience supporting Epic.
• Experience collaborating with analysts, clinicians, and operational stakeholders.
• Strong problem-solving and independent work skills.

Responsibilities

• Configure, maintain, test, and optimize Epic applications across clinical, operational, and food service workflows.
• Support 80 different systems; lean on SharePoint, vendors, and the team; one-month training program.
• Support Epic integrations with Computrition or Provation.
• Partner with clinicians, dietitians, food service teams, and fellow analysts to gather requirements and implement system enhancements.
• Troubleshoot application issues, perform root cause analysis, and provide ongoing production support.
• ServiceNow training and ticketing system support.

Skills

Epic

Teamwork

Problem-solving

Education

Bachelor's degree in Information Systems, Healthcare Informatics, Computer Science, or related field

Tools

Provation

Computrition

Workflow management system

Job description

Location: 850 E 58th St, Chicago, IL 60637 - First Month On-Site for Training then Hybrid

Schedule

Day to Day

UChicago Medicine is seeking an experienced Epic Analyst to support the design, build, optimization, maintenance, and ongoing support of Epic applications across the health system. This individual will partner with clinical, operational, and technical stakeholders to enhance workflows, improve patient care delivery, and ensure the effective use of Epic technology solutions

.

Must-Have Qualifications

• 2+ years of experience supporting Epic
• Experience working collaboratively within a team of analysts, clinicians, and operational stakeholders
• Strong problem-solving skills with the ability to work independently and take initiative as a self-starter

Plusses

• Bachelor's degree in Information Systems, Healthcare Informatics, Computer Science, or a related field
• PMP (Project Management Professional) certification
• Experience supporting Provation, Computrition, and workflow management system

Day to Day:

• Configure, maintain, test, and optimize Epic applications supporting clinical, operational, and food service workflows.
• This team supports 80 different systems across the organization; no team is an expert on a specific application. This person should lean on SharePoint, vendors, and the rest of the team to solve problems. There is a one-month training program to ensure that they are set up for success.
• Support Epic integrations with systems such as Computrition (Food Systems Support), or Provation (GI documentation software).
• Partner with clinicians, dietitians, food service teams, and fellow analysts to gather requirements and implement system enhancements.
• Troubleshoot application issues, perform root cause analysis, and provide ongoing production support across Epic and integrated systems.
• ServiceNow training and ticketing system support