Clinical System Analyst

Insight Global; Chicago (IL); Hybrid; USD 94,000 - 104,000; Full time

Job summary

UChicago Medicine is seeking an experienced Clinical Systems Analyst to design, build, optimize, and support Epic applications across the health system. You will partner with clinicians, dietitians, and food service teams to enhance workflows and ensure effective use of Epic solutions.

The role involves configuring Epic, supporting integrations such as Computrition and Provation, and providing ongoing production support with a one-month training program to set you up for success.

Qualifications

• 2+ years of experience supporting Epic in a healthcare setting.
• High school diploma or equivalent.
• Experience collaborating with clinicians, analysts, and operational stakeholders.
• Experience with Epic integrations and workflow optimization.

Responsibilities

• Configure, maintain, test, and optimize Epic applications across clinical, operational, and food service workflows.
• Collaborate with clinicians, dietitians, and food service teams to gather requirements.
• Troubleshoot issues and provide production support for Epic and integrated systems.
• Support ServiceNow tickets and training.
• Assist with Epic integrations like Computrition and Provation.

Skills

Teamwork

Problem solving

Self-starter

Education

Bachelor's degree in Information Systems / Healthcare Informatics / Computer Science

Tools

Epic

SharePoint

ServiceNow

Computrition

Provation

Job description

Location: UChicago Hyde Park, 850 E. 58th St.| Suite 216 | Chicago, IL 60637 |

• First month to be onsite for training, 5 days a week
• Remote M & F, Onsite T-Th

Start: 10/19

Shifts – CST: Monday – Friday, 9 AM – 5 PM OR 8 AM – 4 PM CST

Interview Process: 2 rounds, 30 min virtual and then onsite

UChicago Medicine is seeking an experienced Clinical Systems Analyst to support the design, build, optimization, maintenance, and ongoing support of Clinical applications across the health system. This individual will partner with clinical, operational, and technical stakeholders to enhance workflows, improve patient care delivery, and ensure the effective use of Epic technology solutions.

Day to Day:

• Configure, maintain, test, and optimize Epic applications supporting clinical, operational, and food service workflows.
• This team supports 80 different systems across the organization; no team is an expert on a specific application. This person should lean on SharePoint, vendors, and the rest of the team to solve problems. There is a one-month training program to ensure that they are set up for success.
• Support Epic integrations with systems such as Computrition (Food Systems Support), or Provation (GI documentation software).
• Partner with clinicians, dietitians, food service teams, and fellow analysts to gather requirements and implement system enhancements.
• Troubleshoot application issues, perform root cause analysis, and provide ongoing production support across Epic and integrated systems.
• ServiceNow training and ticketing system support

Must-Have Qualifications

• High school diploma or equivalent
• 2+ years of experience supporting Epic
• Experience working collaboratively within a team of analysts, clinicians, and operational stakeholders
• Strong problem-solving skills with the ability to work independently and take initiative as a self-starter

Plusses

• Bachelor's degree in Information Systems, Healthcare Informatics, Computer Science, or a related field
• PMP (Project Management Professional) certification
• Experience supporting Provation, Computrition, and workflow management systems

Compensation:

$45 - $50per hour

Exact compensation may vary based on several factors, including skills, experience, and education.