EPIC Analyst Enterprise

Children's of Alabama; Birmingham, Northern (AL, KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Children's of Alabama in Birmingham is seeking an Application Analyst to serve as an intermediate functional expert. You will manage workflow configurations, support, and ongoing builds for EPIC and other hospital applications.

Responsibilities include researching system problems, coordinating with vendors, training users, and partnering with clinical and administrative teams to improve patient care and revenue integrity.

Qualifications

• Serve as an intermediate level functional expert for workflow configurations and builds.
• Handle upgrades and modifications for EPIC and other healthcare applications.
• Research system problems and coordinate vendor referrals when needed.
• Assist in training users on assigned software and ensure user satisfaction.

Responsibilities

• Provide outstanding customer service and support to clinical and administrative users.
• Collaborate with departments to ensure system satisfaction and effective workflows.

Skills

Application testing experience

Related clinical or business

Education

High School Diploma or Equivalent

Bachelor's Degree

Job description

In Information Technology Enterprise at Main Campus Park Place North

Work schedule will be Full-time on the Day Shift, Full-time M-F.

Summary

The Application Analyst will serve as an intermediate level functional expert and is responsible for the workflow configurations, support, and any on-going build efforts including upgrades, and modifications for EPIC and other applications required by the healthcare system. This position will also be responsible for specific aspects of assigned projects, will research system problems, refer problems as required to vendors, assist in training users on assigned software and will work with various departments to ensure satisfaction with their systems. The Application Analyst provides outstanding customer service and contributes to the organization's mission of utilizing information technology to improve patient care and ensure revenue integrity.

Other information

Preferred Skills

• Application testing experience
• Related clinical or business experience

Credentials

• EPIC certification – specific to the role, preferred

Education with Equivalent Qualifications

Nonessential

• High School Diploma Graduate or Equivalent
• Bachelors of Science or Arts

Schedule: Full-time M-F, Day Shift, Monday-Friday Standard Days