Epic Systems Administrator IV Senior IT Lead & Optimizer

Kaiser Permanente; Vancouver (WA); On-site; USD 110,000 - 150,000; Full time

Job summary

Kaiser Permanente in the United States seeks an IT professional to support Epic applications, perform build, testing, validation, and ongoing support, leveraging clinical or IT systems knowledge to improve safe, high-quality care through the electronic health record.

This role analyzes workflows, documents enhancements, coordinates with end users and Epic staff, and guides system changes while supervising the system administration team to ensure stable operations and timely delivery.

Qualifications

• Three or more years of EPIC or comparable health system software experience, or three or more years scripting or programming experience.
• At least one year in an informal IT/operations leadership role.
• Bachelor's degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field with six or more years in IT or operations.

Responsibilities

• Completes work assignments and supports projects by applying subject-area expertise and coordinating resources.
• Serves as liaison between end users, vendors, and Epic implementation staff to prioritize and implement changes.
• Performs complex system analysis to drive performance, stability, and availability of enterprise systems.
• Provides first and second level support for IT domains, diagnosing and resolving incidents.
• Plans and executes system configuration, upgrades, and deployments with documentation.
• Develops internal procedures and specifications for Epic applications and future-state operations.

Job description

Kaiser Permanente in the United States seeks an IT professional to support Epic applications, perform build, testing, validation, and ongoing support, leveraging clinical or IT systems knowledge to improve safe, high-quality care through the electronic health record.

This role analyzes workflows, documents enhancements, coordinates with end users and Epic staff, and guides system changes while supervising the system administration team to ensure stable operations and timely delivery.