Epic Systems Administrator

SolutionHealth; New Hampshire; On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Short-term disability

Long-term disability

Life insurance

Job summary

SolutionHealth is seeking an Epic Systems Administrator to manage installation, configuration, and maintenance of Epic-related services and web/application servers. The role covers both Windows and Linux environments, with a focus on proactive monitoring and infrastructure support.

The ideal candidate will have a bachelor's degree in MIS/CS/IT and 3–5 years of experience, plus vendor certifications and strong customer-service skills to support end users across the organization.

Qualifications

• Bachelor's degree in MIS, CS, IT or related field, with 3–5 years of relevant experience.
• Vendor certification in supported applications/modules required within 6 months of hire.
• 3–5 years experience supporting server/storage infrastructure technologies.

Responsibilities

• Provide customer service to end users via phone, email, or in person.
• Assist in deployment and configuration of server/system infrastructure across MS and Linux.
• Assist in supporting VMware infrastructure and enterprise environment administration.
• Coordinate with teams to install and maintain line-of-business applications for assigned systems.

Skills

Customer service

VMware experience

Windows & Linux server management

Education

Bachelor's degree in MIS/CS/IT

Tools

Epic

VMware

Windows Server

Linux

Job description

SolutionHealth is an integrated health system uniquely focused on providing access to high-value, primary, and specialty care that meets the growing needs of the communities we serve. Our IT department is diverse, strategic, and innovative focusing on patients, community, clinicians, outcome, safety, and quality. It's an exciting time at SolutionHealth as we continue to advance our technology platforms.

About the Job:

The Epic Systems Administrator is responsible for the installation, configuration, operation, and maintenance of the Epic (Electronic Health Record) Service, Client Application, and Web Application Servers. This position also performs setup and configuration, proactive monitoring, and maintenance of assigned systems and application delivery technology.

What You’ll Do:

• Provides customer service to the end user community via telephone, electronic communications or in person in a timely and professional manner.
• Assist in the implementation, configuration and deployment of server/system infrastructure. This includes but is not limited to supporting both physical and virtual environments across Microsoft and Linux platforms.
• Assist in supporting VMware infrastructure. This includes hardware and software an ongoing administration of the enterprise environment.
• Coordinates with appropriate departmental and organizational resources to install and maintain line of business applications for assigned systems

Who You Are:

Education: Bachelor's Degree in MIS, Computer Science, Information Technology, related field, or equivalent combination of education and 3-5 years relevant experience, Required

Licensure: Vendor required certification in good standing (or proficiency if vendor accepts) for applications/modules employee is assigned to support. If not currently certified (or proficient) employee will have 6 months from their DOH (Date of Hire) or DOT (Date of Transfer) into a position that requires certification (proficiency), Required

Experience: 3-5 years of experience supporting server/storage infrastructure technologies, Required

Why You’ll Love Us:

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term disability, long-term disability, and life insurance coverage