Epic Solutions Architect, Healthcare Integrations

WebMD; Madison (WI); On-site; USD 150,000 - 200,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401(k) Matching

Life Insurance

EAP

Transit Benefits

Job summary

WebMD Ignite, a division of WebMD and Internet Brands, seeks a Solution Architect, Epic to lead how our products integrate with the Epic platform. You will own the Epic technical relationship, define reusable integration patterns, and serve as the senior technical contact for Epic-related client work.

You will track Epic roadmap, translate releases into product and engineering implications, ensure HIPAA/PHI compliance, and coach the broader engineering org to raise Epic fluency through

Qualifications

• 8+ years of experience in healthcare systems integration, including hands‑on experience with the Epic platform.
• Deep Epic platform knowledge, including campaign and contact management, the patient portal, patient communications, and Epic integration technologies (Interconnect and Bridges), with familiarity with Epic's AI direction.
• Strong command of healthcare interoperability standards, including HL7 FHIR (R4), SMART on FHIR, HL7 v2, C-CDA, and REST APIs.
• Strong working knowledge of the healthcare industry, patient privacy, HIPAA, and the handling of protected health information (PHI).
• Experience operating within HITRUST or similar compliance frameworks.
• Client-facing solution architecture experience, including discovery, integration design, and technical leadership across multiple concurrent engagements.
• Excellent communication skills, with the ability to lead technical conversations with both client stakeholders and internal teams.

Responsibilities

• Define and own the standard integration patterns between WebMD Ignite products and the Epic platform - including campaign and contact management, patient portal, patient communications, FHIR-based integration, and emerging AI agent use cases - so that integrations are repeatable rather than bespoke.
• Serve as the single senior technical point of contact for Epic-related client engagements, supporting sales engineering on new opportunities and de-risking active engagements.
• Speed new-client onboarding and lower integration risk by leading discovery, integration design, and technical delivery for Epic work.
• Track the Epic release calendar and major announcements (such as UGM and HIMSS), and translate them into product and engineering implications before clients ask.
• Monitor and interpret Epic partner-program and marketplace requirements, ensuring WebMD Ignite maintains and strengthens its Epic ecosystem positioning.
• Raise the Epic fluency of the broader engineering organization through enablement, documentation, and reusable reference architectures.
• Ensure all Epic integrations meet HIPAA and PHI-handling requirements and align with client compliance obligations.

Skills

Epic platform

Healthcare IT

HL7 FHIR

HIPAA compliance

PHI handling

HITRUST

Client-facing

Communication

Leadership

AI direction

Tools

Epic Interconnect

Bridges

SMART on FHIR

Job description

WebMD Ignite, a division of WebMD and Internet Brands, seeks a Solution Architect, Epic to lead how our products integrate with the Epic platform. You will own the Epic technical relationship, define reusable integration patterns, and serve as the senior technical contact for Epic-related client work.

You will track Epic roadmap, translate releases into product and engineering implications, ensure HIPAA/PHI compliance, and coach the broader engineering org to raise Epic fluency through