Epic Scheduling & Clinic Operations Administrator

Jobtailor; Arkansas; On-site; USD 55,000 - 85,000; Full time

Job summary

UAMS Health Benton/Bryant location is seeking a detail-oriented program administrator to support Epic scheduling templates, clinic block processes, and access workflows.

You will develop and maintain scheduling templates in Epic Cadence, coordinate with IT, review templates with providers, design reports, analyze data to identify variances, and implement action plans while ensuring compliance and comprehensive documentation.

Qualifications

• Bachelor's degree in a related field with 4 years of program/project administration or related experience, or a high school diploma with 8 years of program/project administration or related experience.
• Experience in a medical office setting; Epic Cadence experience preferred.
• Must attend Epic training and pass required exams within one year of hire.
• Clinical chart review and abstraction experience preferred.
• Experience in bariatric surgery, weight-management or chronic disease management preferred.
• Familiarity with insurance authorization processes preferred.
• Experience in an academic medical center or research-oriented environment preferred.
• Knowledge of medical terminology, basic anatomy, physiology, and disease processes.
• Proficiency with Microsoft Office (Word/Excel) required; PowerPoint strongly preferred.
• Strong communication, organizational, and interpersonal skills.
• Ability to work with diverse patient populations and multidisciplinary teams.
• Proof of legal authority to work in the United States on first day.
• Pre-employment screening: background, drug testing, and/or education verification.
• List of three professional references and resume.

Responsibilities

• Support administrative needs of UAMS Health Benton/Bryant location.
• Develop and maintain scheduling templates in Epic.
• Coordinate schedule changes and template maintenance with IT.
• Create scheduling templates, decision trees, diagnosis matrices, and criteria for providers.
• Build templates in Epic and ensure accurate decision trees with IT.
• Manage clinic block processes.
• Provide technical and customer support for Epic scheduling users.
• Review templates with providers and staff, optimize schedules per guidelines.
• Monitor clinic schedules and coordinate with access staff.
• Develop written policies and process documentation.
• Design reports, analyze data, identify outliers, and implement action plans.
• Maintain departmental org charts and distribution lists.
• Manage and advise on assigned projects or programs.
• Provide general administrative support and cross-trained coverage.

Skills

Epic Scheduling Management

Data Analysis and Reporting

Strong Communication Skills

Organizational Skills

Interpersonal Skills

Education

Bachelor's degree in a related field

High School Diploma

Tools

Epic Cadence

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

UAMS Health Benton/Bryant location is seeking a detail-oriented program administrator to support Epic scheduling templates, clinic block processes, and access workflows.

You will develop and maintain scheduling templates in Epic Cadence, coordinate with IT, review templates with providers, design reports, analyze data to identify variances, and implement action plans while ensuring compliance and comprehensive documentation.