Access Specialist for EPIC Cadence Scheduling

The University of Kansas Health System; Overland Park (KS); On-site; USD 52,000 - 72,000; Full time

Job summary

The University of Kansas Health System in Kansas City seeks an Access Specialist to build and maintain physician schedule templates in the EHR. You will work with template builders and staff to ensure adherence to established standards and handle schedule-change requests across practices.

You will compile data for the Office of Access Management, review dashboards, and help identify capacity and access issues, applying best practices under leadership guidance.

Qualifications

• High School Graduate with 7+ years of healthcare clinic operations experience or a Bachelor's Degree with 3+ years of healthcare clinic operations experience.
• Experience with EHR scheduling workflows and revenue cycle environment is preferred.
• Knowledge of operational scheduling strategies and performance improvement is beneficial.

Responsibilities

• Responsible for the initial build and maintenance of physician schedule templates within the EHR.
• Ensures adherence to template standards as developed by the Office of Access Management.
• Works with practices to process and manage requests for schedule changes.
• Obtains and compiles data for the Office of Access Management across multiple departments.
• Reviews dashboards and analyzes data to identify access/divergence and capacity issues.
• Regulates use of scheduling policies, decision tree algorithms, and automated phone systems.
• Recommends improvements to Access Office leadership or other partners.
• Implements best practices in collaboration with the team.
• Must perform professional, clinical and/or technical competencies of the assigned unit.

Skills

EPIC Cadence

EpicCare Ambulatory

Computer skills

Education

High School Diploma with 7+ years healthcare clinic operations

Bachelor's Degree with 3+ years healthcare clinic operations

Tools

EPIC Cadence

EpicCare Ambulatory

Job description

The University of Kansas Health System in Kansas City seeks an Access Specialist to build and maintain physician schedule templates in the EHR. You will work with template builders and staff to ensure adherence to established standards and handle schedule-change requests across practices.

You will compile data for the Office of Access Management, review dashboards, and help identify capacity and access issues, applying best practices under leadership guidance.