Epic RTE Analyst: Post-Live Support Expert

Healthcare IT Leaders, LLC; United States; On-site; USD 83,000 - 124,000; Part time

Job summary

Healthcare IT Leaders is seeking an Epic RTE Analyst for a 5-month staff augmentation engagement. The role focuses on post-live support of the Epic RTE module, independent ticket resolution, and potential Prelude workflow support.

This is a hands-on consulting position with a need for strong ticketing discipline and real-time eligibility expertise. The position requires certification and experience with Epic RTE, plus preferred familiarity with Epic Prelude.

Qualifications

• Certification and experience with the Epic RTE (Real-Time Eligibility) module.
• Post-live support experience working tickets.
• Experience with the Epic Prelude module preferred.

Responsibilities

• Provide post-live support for the Epic RTE (Real-Time Eligibility) module.
• Manage and resolve Epic support tickets independently.
• Work assigned tickets through to resolution in a post-live environment.
• Support Epic Prelude workflows as needed.

Skills

Epic RTE certification

Ticket management

Post-live support experience

Tools

Epic Prelude

Job description

Healthcare IT Leaders is seeking an Epic RTE Analyst for a 5-month staff augmentation engagement. The role focuses on post-live support of the Epic RTE module, independent ticket resolution, and potential Prelude workflow support.

This is a hands-on consulting position with a need for strong ticketing discipline and real-time eligibility expertise. The position requires certification and experience with Epic RTE, plus preferred familiarity with Epic Prelude.