Epic Revenue Cycle Operations Lead

Jefferson; Philadelphia (Philadelphia County); On-site; USD 110,000 - 140,000; Full time

Job summary

Jefferson, a major health system, seeks a Practice Support Manager to optimize Epic-driven registration, scheduling, and billing processes. The role partners with leaders, physicians, and administration to ensure accurate financial performance and regulatory compliance.

You will monitor Epic queues, analyze KPI outcomes, and drive operational changes while coordinating with revenue cycle teams. Strong Epic expertise and communication are essential.

Qualifications

• 5 years of related hospital billing or revenue cycle experience.
• Strong knowledge of EPIC and payer policy guidelines.
• Bachelor’s degree in Finance, Business Mgmt, or related field preferred.
• Proficient in Excel and data analysis; capable of presenting to executives.

Responsibilities

• Identify trends in Epic workflows for registration, scheduling, and billing.
• Monitor Epic work queues and KPI performance; implement improvements.
• Oversee Epic conversion processes and provide workflow training.
• Audit processes between PBS and assigned practices; resolve billing issues.
• Document policy changes and report impact to leadership.

Skills

Epic workflows

Revenue cycle knowledge

Analytical skills

Excel/MS Office

Presentation skills

Education

High School Diploma or GED

Bachelor's Degree in Finance/Business Mgmt or related

Tools

Epic

MS Excel

Job description

Jefferson, a major health system, seeks a Practice Support Manager to optimize Epic-driven registration, scheduling, and billing processes. The role partners with leaders, physicians, and administration to ensure accurate financial performance and regulatory compliance.

You will monitor Epic queues, analyze KPI outcomes, and drive operational changes while coordinating with revenue cycle teams. Strong Epic expertise and communication are essential.