Epic Resolute Professional Billing Application Analyst

Apex Systems; Boston (MA); Remote; USD 110,000 - 160,000; Full time

Benefits offered by this job

401K with company match

ESPP (employee stock purchase)

HSA (Health Savings Account)

EAP with counseling

Job summary

Everforth Apex seeks an experienced Epic Professional Billing (PB) Analyst to support Epic PB design, configuration, testing, and maintenance. The role partners with operational and technical stakeholders to ensure successful delivery and ongoing optimization of revenue cycle workflows.

The ideal candidate has 5+ years of Epic implementation experience, strong analytical and communication skills, and can work independently in a fully remote environment.

Qualifications

• Epic Professional Billing (PB) Certification is required.
• Minimum of 5 years of Epic implementation and application build experience.
• Demonstrated experience supporting Epic PB workflows and revenue cycle operations.
• Strong analytical, troubleshooting, and problem-solving skills.
• Ability to gather requirements and translate business needs into technical solutions.
• Excellent communication and stakeholder management skills.
• Ability to work independently in a fully remote environment.

Responsibilities

• Design, build, configure, test, and maintain Epic PB content and workflows.
• Gather business requirements and translate into functional specifications and system design.
• Validate Epic build with business owners and stakeholders.
• Support implementation, upgrade, and maintenance activities in Epic PB.
• Manage project tasks and deliverables to meet deadlines.
• Identify and communicate project risks or issues.
• Liaise between IT, users, vendors, and operations.
• Participate in workflow analysis and testing for go-lives.
• Develop and maintain project documentation and end-user guides.
• Maintain Epic certifications and stay current on enhancements.
• Provide production support and process improvement recommendations.

Skills

Epic PB Certification

Epic implementation

Revenue cycle knowledge

Analytical problem-solving

Requirements gathering

Stakeholder communication

Independent remote work

Job description

Job#: 3054230

Job Description:

Epic Professional Billing (PB) Analyst

Location: 100% Remote

Contract: Initial contract with strong potential for extension

Certification Required: Epic Professional Billing (PB) Certification

Preferred Certification: Epic Hospital Billing (HB)

Position Overview

A large healthcare organization is seeking an experienced Epic Professional Billing (PB) Analyst to support ongoing Epic implementation and build activities. This individual will play a key role in designing, configuring, testing, and maintaining Epic PB functionality while partnering with operational and technical stakeholders to ensure successful project delivery. Candidates should have a minimum of 5 years of Epic implementation experience and a strong understanding of revenue cycle workflows.

Key Responsibilities

• Design, build, configure, test, and maintain Epic Professional Billing application content and workflows.
• Gather business requirements and translate them into functional specifications and system design documentation.
• Validate Epic build and configuration with business owners and operational stakeholders.
• Support implementation, optimization, upgrade, and maintenance activities within the Epic PB application.
• Manage assigned project tasks and deliverables, ensuring deadlines and milestones are met.
• Proactively identify, communicate, and elevate project risks or issues that may impact deliverables.
• Act as a liaison between IT teams, end users, vendors, and operational departments.
• Participate in workflow analysis sessions, stakeholder meetings, testing efforts, and go-live support activities.
• Develop and maintain project documentation, including requirements, system design, workflow diagrams, testing scripts, procedures, and end-user guides.
• Maintain Epic certifications and stay current on application enhancements, best practices, and new functionality.
• Provide ongoing production support, troubleshooting, and process improvement recommendations.

Required Qualifications

• Epic Professional Billing (PB) Certification.
• Minimum of 5 years of Epic implementation and application build experience.
• Demonstrated experience supporting Epic PB workflows and revenue cycle operations.
• Strong analytical, troubleshooting, and problem-solving skills.
• Ability to gather requirements and translate business needs into technical solutions.
• Excellent communication and stakeholder management skills.
• Ability to work independently in a fully remote environment.

Preferred Qualifications

• Epic Hospital Billing (HB) Certification.
• Experience supporting large, multi-site healthcare organizations.
• Experience with Epic upgrades, optimizations, and workflow redesign initiatives.
• Strong project coordination and documentation skills.

Ideal Candidate

The ideal candidate is a senior Epic PB Analyst who can quickly contribute to implementation efforts, partner effectively with stakeholders, and deliver high-quality Epic solutions that support revenue cycle operations and organizational goals.

About Everforth Apex

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Benefits Overview

• medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection.
• ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure.
• HSA (Health Savings Account on the HDHP plan).
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• corporate discount savings program and other discounts.
• On-demand training program.
• Access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure.
• Certification discounts and other perks to associations that include CompTIA and IIBA.
• Dedicated customer service team for our consultants that can address questions around benefits and other resources, as well as a certified Career Coach.
• Access to a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

4400 Cox Road Suite 200 Glen Allen, Virginia 23060

NYSE: EFOR

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Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

Contact: [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address).