Epic Research Applications Analyst

Jobot; Los Angeles (CA); Remote; USD 110,000 - 124,000; Full time

Benefits offered by this job

Remote work

Collaborative team

Job summary

Jobot seeks an Epic Research Applications Analyst for a fully remote role in the Los Angeles area. The candidate will design and optimize APeX-based workflows for clinical research teams, building SmartForms, recruitment messages, and e-Consents to fit research needs.

You will collaborate with clinicians, researchers, and IT to ensure robust research study management, BPAs, order sets, and study enrollment interfaces operate smoothly and securely, with rigorous testing and risk mitigation.

Responsibilities

• Optimize research operations within APeX by analyzing and refining documentation, workflows, and system configurations to boost efficiency and usability for clinical research teams.
• Resolve research end-user issues by researching, documenting, and coordinating with technical teams to ensure quick and effective solutions that address root causes.
• Design and maintain key Epic features such as SmartForms, MyChart Recruitment Messages, and e-Consents to ensure they meet the specific workflow requirements of research and clinical teams, fostering seamless integration and functionality.
• Configure and optimize Best Practice Advisories (BPAs), SmartSets, and OrderSets to enhance clinical research workflows, ensuring documentation is precise, efficient, and aligned with research objectives.
• Provide troubleshooting and ongoing support for Research Study Management and Enrollment interfaces, coordinating with technical teams to ensure seamless system integration and minimize disruptions to research workflows.
• Proactively identify potential risks within research-related processes, designing and implementing APeX-based solutions to mitigate issues before they impact workflows or data integrity.
• Develop comprehensive test scenarios and conduct rigorous testing to verify that system functionality meets operational requirements and supports user workflows as intended.

Job description

Epic Research Applications Analyst

$80 - $90 per hour | West Los Angeles, CA | Remote | Consulting

Remote Epic Research Applications Analyst role, use your Epic expertise to build and optimize clinical research workflows that make a real impact.

A bit about us:

We’re part of a large, prestigious health system focused on advancing clinical care and research. Our team partners with clinicians and researchers to leverage Epic technology, streamline workflows, and support innovative research across the organization.

Why join us?

Work Remotely: Enjoy the flexibility of a fully remote role.

Make an Impact: Help improve clinical research workflows that support meaningful medical discoveries.

Build & Innovate: Use your Epic expertise to design solutions that make research more efficient and effective.

Collaborate: Partner with clinicians, researchers, and technical teams on impactful projects.

Job Details

Job Function Summary:

Responsible for the design, building, testing, and implementation of clinical application systems. Applies expertise in clinical processes, workflows, and documentation standards to support user adaptation to software tools and solutions. Collaborates with clinicians, clinical research coordinators, and other members of the research community to customize the APeX system for research needs. Prepares detailed specifications covering clinical processes, information flow, and risk and impact analysis. Provides customer service, troubleshooting, and maintenance support as needed.

Generic Scope:

Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems / issues of diverse scope and determines solutions.

Custom Scope:

The APeX Research team seeks a motivated APeX Research Analyst to join our expanding team. Reporting to the APeX Research team Lead and rolling up to the APeX Billing/HIM and Research Manager, this role focuses on supporting efficient and effective research workflows within the APeX system.

Key Responsibilities:

• Optimize research operations within APeX by analyzing and refining documentation, workflows, and system configurations to boost efficiency and usability for clinical research teams.
• Resolve research end-user issues by researching, documenting, and coordinating with technical teams to ensure quick and effective solutions that address root causes.
• Design and maintain key Epic features such as SmartForms, MyChart Recruitment Messages, and e-Consents to ensure they meet the specific workflow requirements of research and clinical teams, fostering seamless integration and functionality.
• Configure and optimize Best Practice Advisories (BPAs), SmartSets, and OrderSets to enhance clinical research workflows, ensuring documentation is precise, efficient, and aligned with research objectives.
• Provide troubleshooting and ongoing support for Research Study Management and Enrollment interfaces, coordinating with technical teams to ensure seamless system integration and minimize disruptions to research workflows.
• Proactively identify potential risks within research-related processes, designing and implementing APeX-based solutions to mitigate issues before they impact workflows or data integrity.
• Develop comprehensive test scenarios and conduct rigorous testing to verify that system functionality meets operational requirements and supports user workflows as intended.

Department Overview:

The APeX Research team provides vital support to UCSF Health and the School of Medicine by delivering Epic research services and self-service tools designed for the research community. We prioritize regulatory compliance and the smooth integration of research workflows within Epic, with a strong focus on maximizing system efficiency. Our team is dedicated to empowering the research community, enhancing productivity, and streamlining processes to advance UCSF’s commitment to pioneering research.

Our Core Values include:

• Judgment: Makes wise decisions, root causes, thinks strategically, and prioritizes what to do now and what can be improved later.
• Communication: Listens well, concise and articulate in speech and writing, treat people with respect independent of their status or disagreement with you & maintain calm poise in stressful situations.
• Impact: Accomplish amazing amounts of important work, colleagues can rely upon you, focus on results, exhibit bias-to-action, and avoid analysis-paralysis
• Innovation: Find practical solutions to hard problems, suggest better approaches, new ideas that prove useful, stay nimble by minimizing complexity and finding time to simplify.

Knowledge, Skills and Abilities:

Broad and / or in-depth knowledge of 1-2 areas of focus in clinical applications specialty area(s). Knowledge of systems and functions, including design, development, implementation, user support and training, maintenance, quality assurance, and system testing and evaluation.

Advanced build experience in SmartTexts templates and SmartTools, Doc Flowsheets, Order Transmittal, OrderSets and SmartSets, Workflow Engine Rules, Role/Menu/Activity/Navigator setup, MyChart Questionnaires, Preference Lists, Facility Structure, Oncology Research Studies, Reporting Workbench, Synopsis and Radar Dashboards.

Strong interpersonal skills, with the ability to effectively, train, support, and work collaboratively with users of clinical information systems at all professional and technical levels.

Detail oriented, with proven organizational skills and the ability to effectively manage time, prioritize tasks, and see projects through to completion on deadline.

Proficient in customizing Epic workflows, security templates, user workspaces, and dashboards to accommodate specific research requirements.

Strong analytical skills and knowledge in documentation and reporting, with the ability to design and execute tests, analyze system performance data, and produce substantive reports and analyses.

3 – 5 years related work experience.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

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