Epic Radiology Systems Administrator IV

Kaiser Permanente; Seattle, Northern (WA, KY); Hybrid; USD 110,000 - 150,000; Full time

Job summary

Kaiser Permanente in Seattle seeks an experienced Epic Systems Analyst to lead build, testing, validation, and ongoing support of Epic applications to enable safe, high-quality care. You will analyze clinical workflows, document specs, and collaborate with end users, Epic staff, and IT teams on system enhancements.

The role requires strong analytical, communication, and problem-solving skills, with experience in Epic administration and cross-functional coordination.

Qualifications

• Minimum three (3) years experience working with EPIC or comparable health system software.
• OR Minimum three (3) years scripting or programming experience.
• Minimum one (1) year in an informal leadership role working with IT or operational teams.
• Bachelor's degree in Computer Science, Engineering, Health Care or related field and Minimum six (6) years working in IT or operations; equivalents accepted.

Responsibilities

• Completes work assignments and supports business-specific projects; develop work plans with priorities and deadlines.
• Provide information, resources, advice, and expertise to coworkers and customers; build cross-functional relationships.
• Meet timelines to drive delivery of solutions.
• Assist team members to resolve system problems and application-specific issues.
• Support stability, availability, and performance of enterprise systems through analysis and improvement.
• Provide first/second level support; diagnose and resolve complex incidents.
• Escalate critical issues to system engineers when needed.
• Communicate with users and vendors to share information and prioritize requirements.
• Plan and perform complex system configuration and changes.
• Participate in installs, upgrades, or decommissions of systems and infrastructure.
• Document system configurations and procedures clearly.
• Plan implementations of hardware/software changes across environments.
• Support vendor activities and change management processes.
• Define maintenance and documentation of complex applications.
• Develop guidelines to prevent or resolve recurring problems.
• Recommend and execute performance tuning and optimization.

Skills

Epic knowledge

Attention to Detail

Communication

Problem Solving

Cross-Functional Collaboration

Documentation

Analytical Thinking

Informal Leadership

Education

Bachelor's degree in Computer Science, Engineering, Healthcare or related field

Tools

EPIC

Scripting

Microsoft Excel

Job description

Kaiser Permanente in Seattle seeks an experienced Epic Systems Analyst to lead build, testing, validation, and ongoing support of Epic applications to enable safe, high-quality care. You will analyze clinical workflows, document specs, and collaborate with end users, Epic staff, and IT teams on system enhancements.

The role requires strong analytical, communication, and problem-solving skills, with experience in Epic administration and cross-functional coordination.