Application Coordinator II

elariaà; Oregon (WI); On-site; USD 90,000 - 120,000; Full time

Job summary

elariaà is seeking an Application Coordinator II to configure Epic integrations, lead workflow sessions, and resolve complex patient safety issues within the Health Systems Operations department.

The role involves testing configurations, maintaining master data files, and delivering end-to-end application solutions across multiple Epic modules, with focus on collaboration and timely incident management.

Qualifications

• BA or equivalent work experience in healthcare administration, information systems, business, a healthcare profession, library science, or information resource management.
• Excellent communication and interpersonal skills. Must exhibit efficiency, collaboration, candor, openness, and results orientation.
• Demonstrated working knowledge of medical terminology.
• Demonstrated ability to scope and estimate small enhancements.
• Experience on at least 1 major system implementation.

Responsibilities

• Configure and build complex features and new modules for integration with installed Epic applications. Plan and lead relevant workflow sessions and manage resulting workflow changes.
• Direct configuration activities in Epic system to resolve problems escalated to the Health Systems Operations department.
• Set up and test configuration to resolve complex patient safety problems; modify and enhance; build and update application master files and category lists to ensure data integrity and synchronization with Enterprise CB updates.
• Responsible for solving critical and high incident support/patient safety issues under stressful outage situations.
• Application and interface enhancements/development: assess customer needs, research options, support analysis, design, test and implement application solutions.

Skills

Project management

Leadership

Communication

Interpersonal skills

Medical terminology

Education

BA or equivalent work experience

Tools

MS Project

PowerPoint

Excel

Visio

Job description

Application Coordinator II

Job Description

• Configure and build complex features and new modules for integration with installed Epic applications. Plan and Lead in relevant workflow sessions and manage resulting workflow changes.
• Direct configuration activities in Epic system to resolve problems escalated to the Health Systems Operations department.
• Set up and test configuration to resolve complex patient safety problems modifications and enhancement. Build, maintain and update application master files and category lists to ensure data integrity and maintain synchronization with Enterprise CB (Collaborative Build) updates.
• Responsible for solving critical and high incident support/patient safety issues under stressful outage situations.
• Application and Interface Enhancements/Development: Assess customer needs, research options, support analysis, design, test and implement application solutions.

Basic Qualifications

• BA or equivalent work experience required in health care administration, information systems, business, a health care profession, library science, or information resource management
• Epic Certification required
• Certified/Proficient in 2 Epic modules or application sup-components
• Experience on at least 1 major system implementation
• Demonstrated skills in complex project management
• Demonstrated ability to lead and manage large multidisciplinary teams through influence and collaboration
• Demonstrated working knowledge of computer applications in business settings
• Excellent communication and interpersonal skills. Must exhibit efficiency, collaboration, and candor, openness, and results orientation
• Demonstrated working knowledge of medical terminology
• Ability to Scope and estimate small enhancements

Preferred Qualifications

• Minimum of 5 years' experience at Kaiser Permanente
• 3 years experience using at least one of the Epic suite of application products or completion of Epic certification in an application(s)
• Advanced degree in medical informatics, computer science or a related health care field
• Direct experience implementing business information systems in the Northwest region
• Knowledge of functional areas and/ or systems analysis
• Knowledge of research and analyses/design
• Demonstrated experience leading a large multidisciplinary project to successful completion
• Demonstrated skills in conflict resolution
• Public speaking skills
• Demonstrated experience with office software, e.g., Power Point, Excel, Word and/or MS Project, Visio