Epic Principal Trainer (Cadence, Prelude, Patient Access)

Quest Diagnostics Incorporated; Secaucus (NJ); On-site; USD 90,000 - 120,000; Full time

Job summary

Quest Diagnostics Incorporated seeks a Principal Trainer to partner with the training manager and application teams to develop and maintain the training program for clinical and non-clinical roles. The role emphasizes creating role-based content, maintaining documentation, coordinating with SMEs, and supporting classroom sessions while traveling up to 30%.

The position requires a Bachelor’s degree or equivalent experience, CPM certification, and strong English proficiency to deliver clear

Qualifications

• Bachelor's degree or equivalent work experience required or preferred
• English proficiency required
• Certified Project Manager (CPM) certification
• Ability to work onsite with project team as needed
• Travel up to 30%

Responsibilities

• Develop role-based training content independently or with team members.
• Design, develop, and maintain instructional materials.
• Maintain policy and procedure documentation.
• Incorporate feedback into training and procedures.
• Learn new content with SMEs to create training materials.
• Assist with building and testing training environments and provide support.
• Co-facilitate classroom instruction and assist with exercises.
• Prepare training sessions, materials, and setup.
• Present information clearly in verbal and written form.
• Follow up with trainees to offer support.
• Train and credential additional trainers.
• Train staff and end users on technical topics.
• Manage projects by prioritizing tasks and timelines.

Education

Bachelor's degree or equivalent work experience (preferred)

CPM certification

Job description

Job Description

The Principal trainer (PT) works with the training manager, application coordinators, and application managers to develop and maintain the training program for the roles in their applications. PTs for applications that train clinicians also work with specialty champions.

Responsibilities

• Develop role‑based training content, independently or with team members, using a variety of software programs, tools, and applications
• Design, develop, and maintain instructional materials
• Maintain policy and procedure documentation
• Incorporate feedback from others into existing training and training administration procedures
• Learn new content and consult with subject‑matter experts to develop training materials and answer any participant questions
• Assist with building and testing training environments and provide support and troubleshooting of issues
• Collaborate with other trainers by co‑facilitating classroom instruction and assisting with exercises as needed
• Prepare training lessons, print materials, and set up the training room and environment prior to training sessions
• Present information verbally and in writing in clear and easy‑to‑understand manner
• Follow up with trainees outside of the classroom to offer additional support
• Train and credential additional classroom trainers as needed
• Train staff and end users by teaching technical topics as needed
• Manage projects by prioritizing tasks and adhering to timelines

Qualifications

• Application fundamentals classes at Epic
• TED100: Overview of Training for Training Managers
• Additional required and recommended classes and training tracks

Required

• Bachelor's degree or equivalent work experience
• Certified Project Management (CPM)
• English (required)
• Ability to work onsite with project team as needed
• Travel up to 30%

Education

• Bachelor's degree or equivalent work experience (preferred)

Languages

• English (required)

Licenses and Certifications

• Certified Project Manager (CPM) (required)

Work Requirements

• Travel required

Quest Diagnostics honors our service members and encourages veterans to apply.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.