Epic Principal Trainer (Beaker)

Quest Diagnostics; Secaucus (NJ); On-site; USD 90,000 - 130,000; Full time

Job summary

Quest Diagnostics in Secaucus, NJ (hybrid: 3 days in-office, 2 days remote) or Schaumburg, IL offers a Principal Trainer role. You will develop and maintain training programs for clinical applications, collaborate with managers and subject matter experts, and ensure effective delivery of instructor-led and digital training materials.

The role requires Epic Beaker certification and a bachelor’s degree or equivalent experience, with travel up to 25%.

Qualifications

• Bachelor’s Degree or equivalent work experience.
• Active Epic Beaker Certification (Required).

Responsibilities

• Develop role-based training content independently or with team members.
• Design, develop, and maintain instructional materials.
• Maintain policy and procedure documentation.
• Incorporate feedback into training procedures.
• Learn new content and consult with SMEs to develop training materials.
• Assist with building and testing training environments and troubleshoot issues.
• Collaborate with other trainers by co-facilitating classroom instruction.
• Prepare training lessons and set up training room and materials.
• Present information clearly in writing and verbally.
• Follow up with trainees for additional support.
• Train and credential additional classroom trainers as needed.
• Train staff and end users on technical topics.
• Manage projects by prioritizing and adhering to timelines.

Skills

Training content development

Instructional design

Training delivery

Education

Bachelor’s Degree or equivalent work experience

Tools

Epic Beaker Certification

Job description

Job Description

This is a hybrid opportunity (3 days in-office & 2 days remote) out of either our Secaucus, NJ or Schaumburg, IL office. This role may also be remote if location criteria for hybrid are not met. The Principal trainer (PT) works with the training manager, application coordinators, and application managers to develop and maintain the training program for the roles in their application. PTs for applications that train clinicians also work with specialty champions.

Responsibilities

• Developing role‑based training content, independently or with team members, using a variety of software programs, tools, and application
• Designing, developing, and maintaining instructional materials
• Maintaining policy and procedure documentation
• Incorporating feedback from others into existing training and training administration procedures
• Learning new content and consulting with subject matter experts to develop training materials and answer any participant questions
• Assisting with building and testing training environments and providing support and troubleshooting issues
• Collaborating with other trainers by co‑facilitating classroom instruction and assisting with exercise as needed
• Preparing training lessons, printing materials and setting up the training room and environment prior to training session
• Presenting information verbally and in writing in clear and easy to understand manner
• Following up with trainees outside of classroom to offer additional support
• Training and credentialing additional classroom trainers as needed
• Training staff and end users by teaching technical topics as needed
• Managing project by prioritizing projects and by creating and adhering to timeliness

Qualifications

Required Education

• Bachelor’s Degree or equivalent work experience

Required Licenses And Certifications

• Active Epic Beaker Certification (Required)

Preferred

• Professional experience and completion of 3 full‑cycle implementations (Preferred)
• Application fundamentals classes at Epic
• TED100: Overview of Training for Training Managers
• Additional required and recommended classes and training tracks

Work Requirements

• Travel Required – 25% (About +/- one week a month)

Equal Opportunity Employer

Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.