Epic Trainer

Software Technology Inc.; Durham (NC); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading provider of healthcare training solutions is seeking an experienced Epic Principal Trainer to develop and manage the Patient Access training for an EHR project. The candidate must be certified in essential Epic application modules, including Grand Central and Cadence. Responsibilities involve designing instructional materials, conducting training sessions, and providing ongoing support. The ideal applicant will be adept at clear communication and effective collaboration within an educational framework.

Qualifications

• Proven ability to develop and maintain instructional materials.
• Experience in managing training sessions and providing support.
• Strong skills in communicating complex information clearly.

Responsibilities

• Develop training content and instructional materials.
• Collaborate with other trainers to facilitate learning.
• Manage training timelines and assignments efficiently.

Skills

Role-based training content development

Instructional materials design

Collaboration and teamwork

Technical topic teaching

Clear verbal and written communication

Education

Epic Certifications in Grand Central, Cadence, TED105, TED300

Tools

Microsoft Office

Job description

The Client requires the services of one (1) EXPERT Epic Principal Trainer – Patient Access to manage the Patient Access training plan for the implementation of an EHR project for the Division of State Operated Healthcare Facilities.

CANDIDATE MUST BE CERTIFIED IN the FOLLOWING EPIC APPLICATION MODULES:

• Grand Central Curriculum Certification
• Cadence Curriculum Certification
• TED105 Training Wheels Behind the Scenes
• TED300 Training Environment Build Certification

Key Duties

• Developing role-based training content, independently or with team members, using a variety of software, programs, tools, and applications such as Microsoft Office.
• Designing, developing and maintaining instructional materials.
• Maintaining policy and procedure documentation.
• Incorporating feedback from others into existing training and training administration procedures.
• Learning new content and consulting with subject matter experts to develop training materials and answer.
• Assisting with building and testing of training environments (MST environments), and providing support and troubleshooting issues.
• Collaborating with other trainers by co-facilitating classroom instruction and assisting with exercises as needed.
• Preparing training lessons, printing materials, and setting up the training room and environment prior to the training session.
• Presenting information verbally and in writing in a clear and easy-to-understand manner.
• Following up with trainees outside of the classroom to offer additional support.
• Serving as an expert educator to state staff.
• Training and credentialing additional classroom trainers as needed (train-the-trainer).
• Training staff and end users by teaching technical topics as needed.
• Managing assignments by prioritizing assignments and by creating and adhering to timelines.