Epic Platform Operations Lead
Acrisure
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Benefits offered by this job
Job summary
Acrisure is a global fintech leader seeking a Senior Manager, Epic Platform Operations to orchestrate four teams responsible for Epic support, configuration, reporting, and releases.
This working leadership role drives platform health, partners with operations, service, and integration teams, and collaborates with Applied Systems and vendors to deliver practical Epic solutions for our business.
Qualifications
- 5+ years in application management, including leading teams.
- Knowledge of configuration management, release and change management.
- Ability to translate business needs into practical system solutions.
- Strong communication and stakeholder management, including with senior leaders.
- Bachelor's degree in a related field, or equivalent work experience.
Responsibilities
- Lead four teams covering Epic support, ancillary Epic products, Epic reporting, and Epic configuration.
- Own day-to-day support and administration of Applied Epic and its ancillary products.
- Oversee Epic configuration changes, releases, upgrades, and other significant system changes.
- Lead the Epic reporting team for operational, financial, and business reporting needs.
- Build working relationships with operations and business leaders to translate priorities into Epic solutions.
- Coordinate project work and vendor management related to Epic platforms.
Skills
Education
Tools
Job description
Acrisure is a global fintech leader seeking a Senior Manager, Epic Platform Operations to orchestrate four teams responsible for Epic support, configuration, reporting, and releases.
This working leadership role drives platform health, partners with operations, service, and integration teams, and collaborates with Applied Systems and vendors to deliver practical Epic solutions for our business.
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