Epic Patient Flow Leader: Capacity & Throughput Consultant

US101 Guidehouse Inc.; Chicago Heights (IL); Presencial; USD 118.000 - 196.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical

Dental & Vision Insurance

401(k) Retirement Plan

Paid Holidays

Descripción de la vacante

Guidehouse’s Health Technology Consulting team leads Epic Grand Central patient flow and capacity management engagements for hospitals and health systems in the United States. The Managing Consultant collaborates with executives, clinicians, and informatics teams to design practical capacity solutions and optimize bed management and throughput.

With deep Epic Grand Central expertise, this role designs future-state workflows, validates configurations, and oversees testing, go-live, and

Formación

• Bachelor’s degree from an accredited college or university.
• Minimum of five years of relevant experience in EHR implementation, optimization, healthcare technology, patient flow operations, or a related field.
• Epic Grand Central certification or ability to obtain or renew certification within an agreed period.
• Demonstrated experience leading Epic Grand Central implementation, optimization, upgrade, stabilization, or operational improvement work.
• Strong understanding of hospital patient flow, bed management, transfers, environmental services, patient transport, discharge progression, and capacity management.
• Consulting experience or significant client-facing experience in a healthcare organization, EHR vendor, or healthcare technology environment.
• Ability to travel up to 50% based on client and project requirements.

Responsabilidades

• Lead Epic Grand Central implementation, optimization, assessment, and stabilization engagements.
• Assess current patient flow operations, system configuration, decision rights, performance data, and organizational constraints.
• Design future-state workflows for bed requests, bed assignment, patient placement, transfers, level-of-care changes, environmental services, patient transport, discharge progression, and capacity escalation.
• Advise clients on centralized and decentralized patient placement models, transfer center operations, bed management responsibilities, escalation pathways, and capacity governance.
• Support the design or optimization of capacity command centers, including operating models, roles, decision authority, escalation thresholds, communication processes, technology, and performance measures.
• Lead the design and validation of Epic Grand Central functionality, including patient movement, bed planning, bed boards, unit and room configuration, transfer workflows, environmental services, transport, discharge status, and related operational tools.
• Translate operational requirements into system design decisions, build specifications, workflow documentation, testing scenarios, and implementation plans.
• Lead integrated testing, workflow validation, clinical and operational simulations, cutover planning, training readiness, go-live support, and post-live stabilization.
• Develop recommendations to reduce avoidable patient delays, emergency department boarding, transfer friction, bed turnaround time, and unnecessary variation in patient placement.
• Establish performance measures and reporting requirements related to occupancy, throughput, length of stay, discharge progression, bed turnaround, transport response, transfer acceptance, and capacity constraints.
• Facilitate working sessions with nursing, hospital operations, transfer center, environmental services, transport, emergency department, procedural, ancillary, and technology leaders.
• Communicate findings, risks, recommendations, and decisions to senior client leaders in a clear and direct manner.
• Manage project scope, workplans, deliverables, risks, issues, dependencies, timelines, and team assignments.
• Lead and develop consultants and client team members through structured coaching, review, and feedback.
• Support proposal development, solution design, level-of-effort estimates, presentations, and other practice development activities.

Conocimientos

Leadership

Communication

Project management

Client-facing experience

Healthcare technology

Educación

Bachelor’s degree

Epic Grand Central certification

Herramientas

Epic Grand Central

Descripción del empleo

Guidehouse’s Health Technology Consulting team leads Epic Grand Central patient flow and capacity management engagements for hospitals and health systems in the United States. The Managing Consultant collaborates with executives, clinicians, and informatics teams to design practical capacity solutions and optimize bed management and throughput.

With deep Epic Grand Central expertise, this role designs future-state workflows, validates configurations, and oversees testing, go-live, and