Epic Patient Access Specialist — Cadence & Go-Live Readiness

Fort Washington Medical Center; Gaithersburg (MD); On-site; USD 69,000 - 108,000; Full time

Benefits offered by this job

Free Employee parking

Medical, Prescription, Dental, and Vis

Employer-paid Short & Long-Term

Paid Time Off

Employer retirement contribution and 3

Tuition Reimbursement

Employee Assistance Program (EAP)

Job summary

Adventist HealthCare seeks to hire an experienced Epic Patient Access Analyst I for our Epic Program who will embrace our mission to extend God's care through the ministry of physical, mental, and spiritual healing.

The Analyst supports the build, testing, and maintenance of Epic Cadence, Prelude, and Grand Central, assisting scheduling, registration, and patient flow teams to deliver a smooth patient experience and clean front-end data, while pursuing certification and contributing to the

Qualifications

• Associate's or bachelor's degree in business, healthcare administration, health informatics, or related field.
• 0-5 years of direct clinical, healthcare operations, information systems, application support, or related experience.
• Epic Cadence, Prelude, or Grand Central certification must be obtained within six months of hire.
• NAHAM Certified Healthcare Access Associate (CHAA) is a plus.
• Ability to participate in on-call rotation, after-hours support, upgrades, and go-live activities.

Responsibilities

• Access Build and Configuration: build and maintain Cadence, Prelude, and Grand Central under guidance.
• Eligibility, Referrals, and Patient Self-Service: support real-time eligibility and scheduling settings.
• Testing, Implementation, and Go-Live Support: execute test scripts and support go-live activities.
• Production Support and Optimization: respond to service requests and incidents; participate in on-call rotation.
• Compliance, Governance, and Collaboration: follow change control, security, and HIPAA requirements; document policies.

Skills

Healthcare operations

On-call support

Go-live activities

Education

Associate's or Bachelor's degree in business, healthcare administration, health informatics, or related field

Tools

Epic Cadence

Epic Prelude

Epic Grand Central

Job description

Adventist HealthCare seeks to hire an experienced Epic Patient Access Analyst I for our Epic Program who will embrace our mission to extend God's care through the ministry of physical, mental, and spiritual healing.

The Analyst supports the build, testing, and maintenance of Epic Cadence, Prelude, and Grand Central, assisting scheduling, registration, and patient flow teams to deliver a smooth patient experience and clean front-end data, while pursuing certification and contributing to the