Epic Patient Access Analyst II – Scheduling & Registration

002 Support Center - Shared Services; United States; On-site; USD 77,000 - 118,000; Full time

Benefits offered by this job

Work-life balance

Free parking

Medical, dental, vision coverage

Disability insurance

Life insurance

Paid time off

Retirement match

Tuition reimbursement

EAP support

Childcare subsidies

Travel for certification

On-call compensation

Job summary

Adventist HealthCare seeks an experienced Epic Patient Access Analyst II to design, build, and support Cadence scheduling, Prelude registration, and Grand Central patient movement tools. You will work with scheduling, registration, and revenue cycle teams to optimize access workflows and ensure accurate coverage data for clean claims.

The role requires Epic Cadence/Prelude certification within 6 months, real-time eligibility, and patient self-service implementations.

Qualifications

• Bachelor’s degree in business, healthcare admin, informatics, IT, or related field.
• 5-6 years of clinical/healthcare ops or IS experience, Epic experience preferred.
• Epic Cadence/Prelude certification required within 6 months; CHAA or CRCR preferred.
• Willingness to participate in on-call rotation and after-hours support.
• Must complete Honorlock online assessment during hiring process.
• All analysts hired must become Epic certified; travel to Epic in Wisconsin in Feb 2027.

Responsibilities

• Design, build, test, and support Cadence scheduling and Prelude registration workflows.
• Maintain real-time eligibility, referrals, and patient self-service tools.
• Write and execute end-to-end test scripts; support go-live activities.
• Provide production support and incident resolution within SLAs.
• Analyze access, scheduling, and registration data to drive improvements.
• Ensure build complies with EMTALA, No Surprises Act, and identifications standards.

Skills

On-call rotation

Go-live support

Real-time eligibility

Patient self-service

Education

Bachelor’s degree in business/healthcare IT or related field

Tools

Epic Cadence

Epic Prelude

Epic Grand Central

MyChart

eCheck-In

Honorlock

Job description

Adventist HealthCare seeks an experienced Epic Patient Access Analyst II to design, build, and support Cadence scheduling, Prelude registration, and Grand Central patient movement tools. You will work with scheduling, registration, and revenue cycle teams to optimize access workflows and ensure accurate coverage data for clean claims.

The role requires Epic Cadence/Prelude certification within 6 months, real-time eligibility, and patient self-service implementations.