Epic Patient Access Analyst I — Build, Test & Go-Live

Adventist HealthCare; Gaithersburg (MD); On-site; USD 69,000 - 108,000; Full time

Benefits offered by this job

Medical coverage

Dental and Vision coverage

Disability and Life Insurance

Paid Time Off

Retirement match

Tuition Reimbursement

Employee Assistance Program

Flexible Spending Accounts

Childcare assistance

EAP support

Job summary

Adventist HealthCare seeks an experienced Epic Patient Access Analyst I for our Epic Program who will support build, testing, and maintenance of Epic Cadence, Prelude, and Grand Central under senior analysts. You will assist scheduling, registration, and patient flow teams to ensure a smooth patient experience and clean front-end data.

Responsibilities include on-call rotation, production support, and go-live activities; you will participate in Honorlock/Epic assessments during hiring, and

Qualifications

• Associate’s or bachelor’s degree in business, healthcare administration, health informatics, or a related field.
• 0-5 years of direct clinical, healthcare operations, information systems, application support, or related experience. Prior Epic experience is preferred but not required.
• Epic Cadence, Prelude, or Grand Central certification must be obtained within six months of hire.
• NAHAM CHAA certification is a plus.
• Ability to participate in on-call rotation, after-hours support, upgrades, and go-live activities.
• Epic Certification requirement: offsite travel to Epic in Wisconsin in February 2027 to complete certification.

Responsibilities

• Build and maintain Epic Cadence, Prelude, and Grand Central under guidance of senior analysts.
• Support real-time eligibility, referrals, and MyChart scheduling/settings.
• Execute unit, application, and integrated test scripts; document defects.
• Provide go-live support in scheduling and registration areas; on-call rotation support.
• Respond to service requests, research issues, and escalate as needed.
• Maintain documentation and adhere to change control, security, and HIPAA requirements.

Education

Associate’s or Bachelor’s degree in business, healthcare administration, health informatics, or a related field

Tools

Epic Cadence

Epic Prelude

Epic Grand Central

Job description

Adventist HealthCare seeks an experienced Epic Patient Access Analyst I for our Epic Program who will support build, testing, and maintenance of Epic Cadence, Prelude, and Grand Central under senior analysts. You will assist scheduling, registration, and patient flow teams to ensure a smooth patient experience and clean front-end data.

Responsibilities include on-call rotation, production support, and go-live activities; you will participate in Honorlock/Epic assessments during hiring, and