Epic Patient Access Lead: Scheduling & Revenue Optimization

Adventist HealthCare; Gaithersburg (MD); On-site; USD 89,000 - 136,000; Full time

Benefits offered by this job

Free Employee Parking

Medical, Dental, Vision coverage

Disability & Life Insurance

Paid Time Off

Retirement plan with company match

Job summary

Adventist HealthCare seeks an experienced Epic Patient Access Analyst III to lead complex access design across Cadence, Prelude, and Grand Central, driving patient flow and front-end revenue performance. You will mentor junior analysts and partner with operations and compliance teams to ensure smooth go-lives.

The role requires Epic experience and certification, with a focus on scheduling, registrations, eligibility, and patient self-service tools.

Qualifications

• Bachelor’s degree in business, healthcare administration, health informatics, information technology, or related field.
• 7+ years of direct clinical, healthcare operations, clinical information systems, or related experience.
• Experience leading complex implementations, upgrades, optimization, or production support in an integrated EHR environment.
• Epic experience is preferred.
• Epic Certification required or pursued.

Responsibilities

• Design complex access functionality across Cadence, Prelude, and Grand Central, including scheduling, registration, and patient flow.
• Lead strategy for front-end revenue and patient self-service tools, including eligibility and self-scheduling.
• Oversee testing strategy, provider template builds, and go-live cutover activities.
• Mentor Analyst I and II staff and coordinate work assignments.
• Serve as an access lead during go-live command center and support production issues.
• Collaborate with governance on EMTALA, MSP, No Surprises Act, and patient identification requirements.

Skills

Epic Cadence

Epic Prelude

Epic Grand Central

Leadership

Cross-functional collaboration

Mentoring staff

Education

Bachelor’s degree in business, healthcare administration, health informatics, information technology, or related field

Epic Certification (preferred)

Tools

Epic Cadence

Epic Prelude

Epic Grand Central

Job description

Adventist HealthCare seeks an experienced Epic Patient Access Analyst III to lead complex access design across Cadence, Prelude, and Grand Central, driving patient flow and front-end revenue performance. You will mentor junior analysts and partner with operations and compliance teams to ensure smooth go-lives.

The role requires Epic experience and certification, with a focus on scheduling, registrations, eligibility, and patient self-service tools.