Epic Orders/ClinDoc/ASAP Support Specialist

Jobs via Dice; Midland (TX); Remote; USD 97,000 - 131,000; Full time

Job summary

This innovative firm is seeking an Epic Orders/ClinDoc/ASAP Support Specialist to enhance patient care through technology. In this role, you'll leverage your Epic certification and extensive experience to guide the implementation of Epic solutions, ensuring optimal workflows and support for healthcare providers and patients. You'll collaborate closely with client IT teams, providing hands-on coaching and advice throughout the implementation cycle. If you're passionate about using technology to improve healthcare outcomes and enjoy working in a dynamic environment, this opportunity is perfect for you. Join a team dedicated to delivering impactful solutions in the healthcare sector.

Qualifications

• 6+ years of experience in Epic Support & Maintenance.
• Must have current Epic Certification in Orders, ClinDoc, or ASAP.

Responsibilities

• Guide Epic product build regarding scheduling and workflows.
• Perform analysis of workflows and provide technical assistance.

Skills

Epic Certification (Orders, ClinDoc, or ASAP)

Application Design

Troubleshooting

Testing

Support & Maintenance

Education

Bachelor's degree in Computer Science

Equivalent IT discipline experience

Job description

Epic Orders/ClinDoc/ASAP Support Specialist

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Orders/ClinDoc/ASAP Support Specialist, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.

Work you'll do/Responsibilities

The Support Specialist will guide the Epic product specific build regarding scheduling and workflows of providers and patients, including enhancing the support models to achieve successful enhancements, expansion, and ongoing support. Additionally, the Specialist performs analysis of workflows, data collection, report details and other technical issues associated with Epic software. Prepares requirement specifications and provides technical assistance in identifying, evaluating, and configuring systems and procedures that meet user requirements. Review and test new releases and document all outcomes of testing and serve as the support contact for the application. This position has responsibility within all phases of the application implementation including design, build, test, installation, and maintenance of the application. Provide outstanding client service and contributes to the organization's mission of utilizing information technology to improve patient care. On an as-needed basis, provide on-site support within the organization.

Enterprise Epic Implementation; Primarily remote work with scheduled time onsite with the client. Deloitte has been engaged as an Implementation Partner and will operate with a hands-on "Coach and Advise" model of support to the client IT Team. We are looking for experienced team leads to support/coach/advise the Project IT Team with tasks throughout the implementation cycle - Design/Workflows, System Build, Testing, Upgrades, and Activation.

The Team

Operations and Technology Transformation delivers market leading expertise and industry depth by harnessing deep sector knowledge, scaling the power of hybrid services and products, and unlocking the power of Process Bionics to deliver sustainable and impactful solutions to our clients. We advise, design, implement, and deploy innovative and technology enabled solutions focused on "heart of the business" issues in specific sectors including Health Care & Life Sciences, Digital Banking & Payments, Investment & Wealth Management, Insurance, Telecom, Media, and Energy & Resources.

Required Qualifications

• Must have a current Epic Certification (Orders, ClinDoc, or ASAP)
• 6+ years of recent experience on Epic Support & Maintenance
• Experience in application design, workflows, build, troubleshooting, testing, and support
• Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
• Role is remote

Preferred Qualifications

• Hospital or Clinic operations experience
• Additional Epic Certifications
• ITIL process knowledge

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. A reasonable estimate of the current range is $97,875 to $130,500.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Information for applicants with a need for accommodation:

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

• Dice Id: 10106525
• Position Id: 209457_32

Posted 1 day ago