Epic Orders / ASAP Analyst - Remote - Virginia

Waterfall Technology Consulting Partners; Roanoke (VA); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Wellness program

Job summary

Waterfall Technology Consulting Partners seeks an Epic Certified Orders Analyst skilled in Epic ASAP to perform analysis, design, configuration, testing and implementation of Epic systems. The role also provides Epic and non-Epic support, documentation, and reporting, and acts as a liaison among delivery groups, clients and vendors.

Remote with preferred onsite schedule; travel may be required. Minimum 4 years of related experience and an Associate's degree (or 2 years' experience in lieu) are

Qualifications

• Epic Orders Certification is required.
• Epic ASAP Certification is desirable.
• Minimum of 4 years of related experience.
• Associate's degree in computer science, information systems, healthcare, business or 2 years of experience may be considered in lieu of degree.

Responsibilities

• Conducts advanced analysis of Epic application design including planning implementations and maximizing benefits.
• Mentors teammates in issue resolution and updates to peers, leadership and clients.
• Manages assigned projects and meets deadlines.
• Conducts highly complex work with independent judgement.
• Plans requirements gathering for Epic projects and coordinates design sessions.
• Coordinates analysis of client business needs and supports Epic and non-Epic integrations.
• Develops reference materials and serves as liaison between Epic modules.
• Recognized as a subject matter expert and advocate for department initiatives.
• Facilitates a positive and collaborative work environment.
• Follows change management processes with clear communications and post-change reporting.

Skills

Epic Orders Certification

Epic ASAP Certification

Education

Associate's degree in CS/IS/Healthcare

Job description

Our client is seeking a strong Epic Certified Orders Analyst with Epic ASAP skills and/or certification. Will be responsible for performing Epic application system analysis and design to include requirements, specifications, configuration, documentation, testing, and implementation of systems. Will also be involved in providing Epic application support, troubleshooting, training and reporting activities. May also be involved in providing non-Epic application support and troubleshooting for integrated third-party applications. Serves as a liaison between the delivery groups, clients and vendors.

WORK LOCATION: Although this role is remote, an onsite schedule is preferred. Applicants residing in the following states must be considered for a remote and/or hybrid schedule: Alabama, Florida, Georgia, Arkansas, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, West Virginia, and Virginia.

WORK SCHEDULE: Monday - Friday standard business hours. This role requires flexibility beyond standard hours, including participation in an after-hours on-call rotation and occasional travel.

ABOUT THE ROLE:

• Conducts advanced analysis of Epic application design including but not limited to planning implementations and maximizing application benefits
• Mentors teammates in resolution of issues, tracking issues and providing updates to peers, leadership and clients
• Manages assigned projects and meets deadlines
• Conducts highly complex work unsupervised and with extensive latitude for independent judgement
• Adheres to departmental policies and procedures
• Plans and conducts requirements gathering for Epic projects and requests Coordinates, plans and conducts detailed design sessions through knowledge of client/business needs and application functionality
• Coordinates, plans, and conducts analysis of client business needs
• Develops reference materials (status reports, documentation, knowledge transfer, etc.) for supported applications (Epic and non-Epic) and related technologies
• Serve as a liaison between Epic modules
• Recognized as a subject matter expert and advanced individual contributor
• Serve as advocate for department initiatives and processes
• Facilitates a positive and collaborative work environment
• Adheres to the application change management process to include timely reporting of all pertinent change information, effective discussion of the changes, internal and external communications, contingency planning, support of the change event and post-change reporting, as appropriate

WHAT IS REQUIRED:

Licensure, certification, and/or registration:

• Epic Orders Certification
• Epic ASAP Certification is desired

Obtains and maintains a minimum of three vendor and/or industry certifications/proficiencies as determined by management following a primary Epic support application proficiency path. Must maintain a certification/proficiency in applicable Epic module(s).

Experience:

Minimum of 4 years of related experience.

Education:

Associate's degree in computer science, information systems, healthcare, business or 2 years of experience may be considered in lieu of degree.

EMPLOYEE BENEFITS:

• 401(k)
• Health insurance
• Paid time off
• Wellness program