Senior EPIC Configuration Analyst – Epic Optime

Jobtailor; Albuquerque (NM); On-site; USD 90,000 - 120,000; Full time

Job summary

Jobtailor seeks an experienced Epic Analyst to perform in-depth analysis of Epic workflows, data collection, and technical issues. You will design, test, and maintain Epic solutions and provide tier-2 incident support, including 24/7 on-call coverage as required.

You will collaborate with subject matter experts and end users to develop requirements, create test scripts, modify Epic records, and implement policy-compliant changes.

Qualifications

• Bachelor's degree plus 2 years of IT or business experience.
• 2 years of Epic-specific experience.
• Epic Optime certification.
• Advanced understanding of the Epic application and workflows.
• Ability to work independently 100% of the time.
• Remote applicants must reside in the United States, with some state exclusions.

Responsibilities

• Perform in-depth analysis of Epic workflows, data collection, and technical issues.
• Design, build, test, and maintain Epic solutions.
• Provide tier-2 support for application incidents, including 24/7 on-call coverage as required.
• Resolve incidents, maintenance items, upgrades, updates, and projects.
• Collaborate with teams and end users to develop requirements and test cases.
• Create and update test scripts reflecting workflow solutions.
• Modify Epic records and master files to support design changes.
• Implement changes using policy-compliant procedures.
• Create new workflows with subject matter experts and document meeting records.
• Support training by communicating new functionality and system changes.

Skills

Epic Software Analysis

Epic Certification

Workflow Design

App Support

Cross-functional Collaboration

Education

Bachelor's degree

Epic-specific experience

Tools

Epic Optime

Epic Certification

Job description

Perform in-depth analysis of workflows, data collection, and technical issues associated with Epic software
Design, build, test, and maintain Epic solutions
Provide tier-2 support for application incidents, including 24/7 on-call coverage as required
Resolve application incidents, maintenance items, enhancement requests, upgrades, updates, and projects
Collaborate with colleagues, subject matter experts, end users, and cross-functional teams
Develop and maintain requirements, specifications, and test cases for new or enhanced functionality
Create, review, and update test scripts to reflect workflow solutions
Modify Epic records, tables, and master files to support application design and changes
Implement changes using documented, policy-compliant procedures
Participate in team and cross-team meetings and maintain meeting records
Support the training team by communicating new functionality and system changes
Create new workflows in collaboration with subject matter experts
Develop solutions that improve end-user productivity and effectiveness

Requirements

• Bachelor's degree plus 2 years of IT or business experience
• 2 years of Epic-specific experience
• 6 years of additional experience may be substituted in lieu of a degree
• Epic certified in the supported application
• Additional proficiency, certification, or badges in a related application area
• Advanced understanding of the supported Epic application
• General understanding of clinical and revenue cycle applications
• Understanding of workflows, application integrations, downstream systems, and integrated workflows
• Ability to work independently 100% of the time
• Required Certificate: Epic Optime
• Remote applicants must reside in the United States, except California, Illinois, North Dakota, New York, Ohio, Washington, and Wyoming
• Individuals within 60 miles of Albuquerque are expected to work in the office Tuesday, Wednesday, and Thursday

Core Competencies

Demonstrates expertise in Epic software solutions, including design, testing, and maintenance, while effectively collaborating with cross-functional teams to enhance workflows and user productivity. Holds relevant Epic certifications and poses strong understanding of clinical and revenue cycle applications.

Highest-signal resume keywords

• Epic Software Analysis
• Epic Certification
• Workflow Design and Implementation
• Application Support and Maintenance
• Collaboration with Cross-Functional Teams

ATS Optimization Keywords

Hard Skills

• Epic Software
• Data Collection Analysis
• Test Case Development
• Application Integration
• Workflow Solutions
• Incident Resolution
• Policy-Compliant Procedures
• Modification of Epic Records
• Enhancement Requests
• User Productivity Improvement

Soft Skills

• Independent Work
• Communication Skills
• Collaboration Skills

Certifications & Qualifications

• Epic Optime Certification
• Epic Certification in Supported Application

Industry Keywords

• Clinical Applications
• Revenue Cycle Applications
• Integrated Workflows
• Application Incidents
• Cross-Functional Collaboration