Epic Install & Billing Manager (Remote)

OCHIN; United States; Remote; USD 116,000 - 163,000; Full time

Job summary

OCHIN is a nonprofit leader in health care innovation with a nationwide remote workforce. The Manager, Epic Install Analysts – Billing, leads Epic Install Analyst teams through build, testing, go-live readiness, and stabilization across a portfolio of member implementations, aligning strategy with operational execution.

You will partner with cross-functional teams to drive performance, manage capacity and staffing, and foster accountability and continuous improvement while supporting our mission

Qualifications

• 6+ years of progressively professional experience in healthcare IT or related field.
• Minimum of three (3) years of supervisory experience or leadership roles.
• Bachelor's degree in IT, healthcare, health informatics, related field, or equivalent experience; master's degree preferred.
• Certification in at least one of the following applications is required (more than one is preferred): Resolute PB, Resolute HB, PB Claims, HB Claims, SBO, Charge Router.
• The ideal candidate will have at least 5 years of experience as an Epic Resolute Applications Analyst, with experience in Epic implementation build.

Responsibilities

• Lead Epic Install Analyst teams responsible for system build, configuration, testing, and implementation activities across assigned member portfolios.
• Translate organizational implementation standards, methodologies, and strategic priorities into consistent operational execution.
• Partner closely with Install Project Managers to ensure alignment of implementation scope, timelines, resources, dependencies, risks, and member expectations.
• Ensure analyst deliverables meet established quality standards, implementation milestones, and readiness criteria.
• Oversee build validation, testing activities, defect management, and issue resolution to support successful go-live outcomes.
• Monitor implementation health, proactively identifying risks, barriers, resource constraints, and quality concerns, and escalating issues appropriately.

Skills

Leadership

Communication

Project management

Adaptability

Education

Bachelor's degree in IT/healthcare/health informatics

Master's degree preferred

Tools

Epic Resolute

Smartsheet

Microsoft Office

Job description

OCHIN is a nonprofit leader in health care innovation with a nationwide remote workforce. The Manager, Epic Install Analysts – Billing, leads Epic Install Analyst teams through build, testing, go-live readiness, and stabilization across a portfolio of member implementations, aligning strategy with operational execution.

You will partner with cross-functional teams to drive performance, manage capacity and staffing, and foster accountability and continuous improvement while supporting our mission