Epic Implementations Manager

Community Care Cooperative; Boston (MA); On-site; USD 102,561 - 125,638; Full time

Job summary

Community Care Cooperative (C3) is seeking a Manager, Implementation in Boston to lead a team of Epic implementation analysts and provide day‑to‑day guidance. The role reports to the Director of Implementations and requires travel to health center sites to support go‑lives and kickoffs.

With 5–10 years of Epic experience and prior multi‑project implementations, you will mentor analysts, ensure consistent delivery, and align builds with real‑world health center needs and timelines.

Qualifications

• Bachelor’s Degree required.
• 5–10 years of Epic experience.
• 2–3 full Epic implementations completed.
• Epic certifications required.

Responsibilities

• Directly managing and supporting a team of Application Analysts across multiple simultaneous Epic implementations and applications.
• Setting clear expectations for analysts at each phase of the implementation, including defining deliverables, timelines, and quality standards.
• Motivating, coaching, and showing appreciation for team members to foster a high‑performing and engaged team culture.
• Appropriately matching team member skills and strengths to project responsibilities and workstreams.
• Conducting regular one‑on‑ones and team check‑ins to discuss deliverable status, shared issues, end‑user concerns, and upcoming milestones.
• Identifying and supporting analyst development needs, providing guidance on lessons learned and key success factors.

Skills

Epic experience

Team leadership

Delivery focus

Communication

Education

Bachelor’s Degree

Tools

Epic certifications

Job description

Community Care Cooperative (C3) is seeking a Manager, Implementation in Boston to lead a team of Epic implementation analysts and provide day‑to‑day guidance. The role reports to the Director of Implementations and requires travel to health center sites to support go‑lives and kickoffs.

With 5–10 years of Epic experience and prior multi‑project implementations, you will mentor analysts, ensure consistent delivery, and align builds with real‑world health center needs and timelines.