Epic EHR Development Lead — Leadership & Innovation

CVS Health; Idaho; Hybrid; USD 107,000 - 284,000; Full time

Job summary

CVS Health is seeking an Epic EHR Development Lead to guide design, configuration, development, and optimization across clinical, operational, and revenue cycle domains. You will partner with clinicians, informatics, IT leadership, and vendors to deliver scalable Epic solutions that improve patient care and workflow efficiency.

The role combines technical leadership with governance, building standards, and overseeing integrations (HL7, FHIR) while ensuring compliance with HIPAA and regulatory

Qualifications

• Certified in Ambulatory OR Healthy Planet OR Both.
• Demonstrated experience thinking critically and using deep problem solving skills to solve for a large matrixed organization with diverse healthcare delivery teams
• Experience presenting and problem solving with senior leadership
• Bachelor's degree in information systems/healthcare informatics/computer science or related field (or equivalent experience)
• 7+ years of Epic EHR experience, including hands-on build and configuration
• 3+ years in a lead, senior analyst, or supervisory role supporting Epic systems
• Active Epic certification(s) in one or more Epic modules
• Strong understanding of healthcare clinical workflows and operations
• Experience leading complex Epic projects or large-scale implementations
• Excellent communication, leadership, and stakeholder management skills

Responsibilities

• Lead and mentor Epic analysts, developers, and configuration teams across assigned Epic modules
• Serve as the primary technical and functional escalation point for Epic-related development issues
• Define and enforce Epic development standards, build guidelines, and governance processes
• Partner with Informatics, Clinical Leadership, and IT leadership to align Epic development with organizational strategy
• Contribute to Epic roadmap planning, optimization initiatives, and system upgrades
• Oversee Epic application build, configuration, and customization across modules (ClinDoc, Orders, Cadence, Prelude, Resolute, Willow, Beaker, Radiant, Cupid, MyChart, etc.)
• Ensure Epic development adheres to best practices, security standards, and regulatory requirements (HIPAA, CMS, Joint Commission, etc.)
• Review and approve design specifications, build documentation, and change requests
• Lead complex Epic enhancements, workflows, and clinical decision support development
• Guide development and support of Epic integrations (HL7, FHIR, Bridges, Interconnect, APIs)
• Collaborate with interface and infrastructure teams to ensure reliable data exchange and system performance
• Support testing strategies including unit testing, integrated testing, and user acceptance testing (UAT)
• Oversee Epic upgrades, patches, and special updates
• Translate clinical and operational needs into technical Epic solutions
• Facilitate design sessions and workflow reviews with clinicians and business partners
• Communicate risks, timelines, and impacts clearly to technical and non-technical stakeholders
• Support go-lives, stabilization efforts, and post-implementation optimization
• Monitor system performance, data integrity, and user adoption metrics
• Ensure Epic configurations support patient safety, clinical quality, and reporting requirements
• Identify opportunities for workflow automation, standardization, and optimization

Skills

Leadership

Communication

Stakeholder management

Problem solving

Change management

Team development

Analytical thinking

Education

Bachelor's degree in Information Systems, Healthcare Informatics, Computer Science, or related field

Master's degree in Healthcare Informatics, Business Administration, or related field

Tools

Epic EHR

HL7

FHIR

Job description

CVS Health is seeking an Epic EHR Development Lead to guide design, configuration, development, and optimization across clinical, operational, and revenue cycle domains. You will partner with clinicians, informatics, IT leadership, and vendors to deliver scalable Epic solutions that improve patient care and workflow efficiency.

The role combines technical leadership with governance, building standards, and overseeing integrations (HL7, FHIR) while ensuring compliance with HIPAA and regulatory