Epic EHR Associate: Workflow & MyChart Support

01 Salinas Valley Health Medical Center; Salinas (CA); On-site; USD 58,000 - 73,000; Full time

Job summary

Salinas Valley Health Medical Center is seeking an Epic Associate to support the Epic EHR system, focusing on MyChart patient support and end-user assistance. You will collaborate with Epic Analysts on workflow design, testing, and system builds, while helping with scheduling templates and training programs.

The role requires Epic proficiency and at least 1 year of EHR support experience. Strong communication and documentation skills are essential for coordinating changes and ensuring alignment

Qualifications

• Epic proficiency required for the assigned Epic application.
• 1 year of electronic health record systems support experience.
• Experience with data collection procedures and data management preferred.
• Ability to translate and write functional specifications and document procedures.

Responsibilities

• Acts as primary support for MyChart patient support calls.
• Supports Epic Analysts with workflow design and testing.
• Assists with scheduling templates and end-user training.
• Maintains build documentation and performs testing for Epic changes.

Skills

Epic EHR

MyChart support

Workflow design

End-user training

Education

High school diploma or GED

Associate's degree preferred

Tools

EpicCare Ambulatory

Resolute

Cadence

MyChart training

Job description

Salinas Valley Health Medical Center is seeking an Epic Associate to support the Epic EHR system, focusing on MyChart patient support and end-user assistance. You will collaborate with Epic Analysts on workflow design, testing, and system builds, while helping with scheduling templates and training programs.

The role requires Epic proficiency and at least 1 year of EHR support experience. Strong communication and documentation skills are essential for coordinating changes and ensuring alignment