Epic Credentialed Trainer – Training & End-User Support

Jobtome; New Braunfels (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Jobtome is seeking a Credentialed Trainer I to lead training delivery for our Epic-based EHR system and related applications in a healthcare setting in Texas. You will partner with Principal Trainers, Clinical Informatics teams, and Health System leaders to ensure end users can use the system effectively and confidently.

You will plan and deliver classes, develop job aides, and prep materials for on-site and online training, while tracking progress toward credentialing goals and supporting staff

Qualifications

• Minimum High School diploma; an Associate degree preferred.
• Experience with Epic applications and credentialing processes.
• Experience training healthcare staff; adult learners a plus.
• Proficient in Microsoft Office; LMS experience preferred.

Responsibilities

• Deliver Epic training classes and develop materials.
• Coordinate with Principal Trainers and end users.
• Prepare classrooms and ensure resources are ready.
• Provide onsite and virtual end-user support.
• Review workflows and document in EHR context.
• Maintain learning modules and job aids.
• Attend meetings and deliver on-time outputs.
• Elevate issues to senior team when needed.
• Work with provisioning to control access post-training.
• Test and troubleshoot training environments.

Skills

Epic applications experience

Instructional design

Full-cycle implementations

LMS (Learning Management System)

Microsoft Office Suite

Excel/Teams/Shifts/Tasks/Lists

Education

High School diploma

Associate degree

Tools

Outlook

SharePoint

PowerPoint

Word

Job description

Jobtome is seeking a Credentialed Trainer I to lead training delivery for our Epic-based EHR system and related applications in a healthcare setting in Texas. You will partner with Principal Trainers, Clinical Informatics teams, and Health System leaders to ensure end users can use the system effectively and confidently.

You will plan and deliver classes, develop job aides, and prep materials for on-site and online training, while tracking progress toward credentialing goals and supporting staff