Epic Credentialed Trainer

TEKsystems; United States; Hybrid; USD 62,000 - 76,000; Full time

Job summary

TEKsystems seeks an Epic Credentialed Trainer with AI to deliver end‑user training for a healthcare AI initiative in Houston. This hybrid, 7‑month contract role involves go‑live support and post‑go‑live coaching. You will run instructor‑led sessions, guide learners through exercises and labs, and produce session reports with learner feedback.

Strong communication and Epic experience are essential. The role requires adapting to diverse learners, maintaining engagement, and collaborating with

Qualifications

• Proven experience in adult learning facilitation and instructional delivery with Epic and AI tooling.
• Strong interpersonal and communication skills.

Responsibilities

• Deliver instructor‑led training sessions in person per curricula and objectives.
• Guide learners through structured exercise books and provide feedback.
• Lead hands‑on learning labs reinforcing classroom instruction.
• Provide at‑the elbow support during go‑live via command center or rounds.
• Produce session reports and learner feedback summaries; propose improvements.

Skills

Adult learning facilitation

Instructional delivery

Epic

AI tools

Tools

Articulate

Captivate

Job description

Role: Epic Credentialed Trainer with AI

Location: Hybrid, Houston, TX

Length: 7 Months

Description

Our client, a healthcare system in Houston, is implementing Abridge (a generative artificial intelligence platform designed for healthcare systems that automatically records, transcribes, and structures doctor-patient conversations into clinical notes) and needs two Epic Credentialed Trainers to help deliver training to the end-users prior to go-live, assist with go-live and post-go-live support.

Responsibilities:

• Classroom Training Facilitation
  • Deliver instructor-led training sessions in person, following established curricula and learning objectives.
  • Adapt facilitation style to meet diverse learner needs and maintain high engagement.
  • Manage classroom logistics including setup, attendance tracking, and post-session feedback collection
• Exercise Book Facilitation
  • Guide learners through structured exercise books during training sessions.
  • Provide contextual examples, clarify concepts, and encourage active participation.
  • Assess learner progress and provide feedback based on exercise completion and discussion.
• Learning Lab Facilitation
  • Lead hands‑on learning labs that reinforce classroom instruction through practical application.
  • Ensure lab materials, equipment, and environments are prepared and safe for use.
  • Support learners in troubleshooting, experimentation, and collaborative problem‑solving.
• At the elbow support
  • Provide at the elbow support during go-live via command center or rounding
  • Update training materials and review feedback for training updates.
  • Report any learner needs discovered during post go live support
• Deliverables
  • Facilitation of 40+~ In learning training classrooms along with learning / drop in labs.
  • Completion of session reports and learner feedback summaries
  • Recommendations for continuous improvement based on learner engagement and outcomes
  • Coordination with internal training teams to align content and delivery standards

Additional Skills & Qualifications

• Proven experience in adult learning facilitation and instructional delivery and experience in Epic and AI (ambient listening) technology/tools
• Strong interpersonal and communication skills
• Familiarity with structured training tools and methodologies (Familiar with Articulate and Captivate)
• Ability to adapt to dynamic classroom environments and learner needs

Job Type & Location

This is a Contract position based out of Houston, TX.

Pay and Benefits

The pay range for this position is $45.00 - $55.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your jobclassification and length of employment. Benefits are subject to change and may besubject to specific elections, plan, or program terms. If eligible, the benefitsavailable for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Houston,TX.

Application Deadline

This position is anticipated to close on Oct 3, 2026.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.