Epic Credentialed Trainer

TEKsystems; Houston (TX); Hybrid; USD 128,943,000 - 157,597,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Disability coverage

HSA

Transportation benefits

Time Off / PTO

Job summary

TEKsystems in Houston is seeking an Epic Credentialed Trainer with AI to deliver training for the Abridge platform, support go-live, and provide post-go-live coaching in a healthcare environment.

The role involves classroom instruction, learning labs, and elbow support during go-live, with ongoing material updates and learner feedback analysis.

Qualifications

• Experience in adult learning facilitation and instructional delivery.
• Experience with Epic and AI (ambient listening) technology/tools.
• Strong interpersonal and communication skills.

Responsibilities

• Deliver instructor-led training sessions in person, following curricula.
• Adapt style to meet learner needs and maintain engagement.
• Manage classroom logistics and post-session feedback.
• Lead hands-on learning labs and ensure materials are prepared and safe.
• Provide elbow support during go-live and update training materials.

Skills

Adult learning

Training delivery

Epic

AI tools

Articulate

Captivate

Interpersonal

Tools

Epic Training Platform

Articulate 360

Captivate

Job description

Role: Epic Credentialed Trainer with AI

Location: Hybrid, Houston, TX

Length: 7 Months

Description

Our client, a healthcare system in Houston, is implementing Abridge (a generative artificial intelligence platform designed for healthcare systems that automatically records, transcribes, and structures doctor-patient conversations into clinical notes) and needs two Epic Credentialed Trainers to help deliver training to the end‑users prior to go-live, assist with go-live and post-go-live support.

Responsibilities

• Classroom Training Facilitation
  • Deliver instructor‑led training sessions in person, following established curricula and learning objectives.
  • Adapt facilitation style to meet diverse learner needs and maintain high engagement.
  • Manage classroom logistics including setup, attendance tracking, and post‑session feedback collection
• Exercise Book Facilitation
  • Guide learners through structured exercise books during training sessions.
  • Provide contextual examples, clarify concepts, and encourage active participation.
  • Assess learner progress and provide feedback based on exercise completion and discussion.
• Learning Lab Facilitation
  • Lead hands‑on learning labs that reinforce classroom instruction through practical application.
  • Ensure lab materials, equipment, and environments are prepared and safe for use.
  • Support learners in troubleshooting, experimentation, and collaborative problem‑solving.
• At the elbow support
  • Provide at the elbow support during go‑live via command center or rounding
  • Update training materials and review feedback for training updates.
  • Report any learner needs discovered during post go live support
• Deliverables
  • Facilitation of 40+~ In learning training classrooms along with learning / drop in labs.
  • Completion of session reports and learner feedback summaries
  • Recommendations for continuous improvement based on learner engagement and outcomes
  • Coordination with internal training teams to align content and delivery standards

Additional Skills & Qualifications

• Proven experience in adult learning facilitation and instructional delivery and experience in Epic and AI (ambient listening) technology/tools
• Strong interpersonal and communication skills
• Familiarity with structured training tools and methodologies (Familiar with Articulate and Captivate)
• Ability to adapt to dynamic classroom environments and learner needs

Job Type & Location

This is a Contract position based out of Houston, TX.

Pay And Benefits

The pay range for this position is $45.00 - $55.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type This is a hybrid position in Houston,TX.

Application Deadline This position is anticipated to close on Oct 3, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems And TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full‑stack capabilities and speed. We’re strategic thinkers, hands‑on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.