Epic Connectivity Operations Engineer - Hybrid

Quest Diagnostics; Chicago (IL); Hybrid; USD 80,000 - 85,000; Full time

Benefits offered by this job

401(k) pre-tax and Roth IRA with match

Annual incentive plans

Education assistance

Well-being programs

Health benefits from Day 1

Job summary

Quest Diagnostics is seeking a qualified professional to develop and support complex vendor integration solutions. The role emphasizes Epic implementation experience and the ability to adapt to evolving business requirements.

This hybrid position allows 3 days in the office and 2 days work-from-home, and can be based in Schaumburg, IL, or Secaucus, NJ. The pay range is $80,000–$85,000 per year with comprehensive benefits.

Qualifications

• Excellent troubleshooting and problem resolution skills.
• Strong communication and teamwork abilities.
• Customer service focus with solid connectivity concepts.
• Experience with laboratory implementation and vendor connectivity.

Responsibilities

• Develop technical design documents to build and implement integration solutions.
• Certify new vendors, products, and functionality against requirements.
• Implement, document, and test interface projects, including enhancements.
• Provide Tier 3 support for complex production issues.

Skills

Troubleshooting

Communication skills

Teamwork

Customer service

Education

Bachelor's degree in Healthcare, Business, or Information Systems

Tools

HL7

FHIR

Service Manager

Quanum

LIS platforms

Job description

Quest Diagnostics is seeking a qualified professional to develop and support complex vendor integration solutions. The role emphasizes Epic implementation experience and the ability to adapt to evolving business requirements.

This hybrid position allows 3 days in the office and 2 days work-from-home, and can be based in Schaumburg, IL, or Secaucus, NJ. The pay range is $80,000–$85,000 per year with comprehensive benefits.