Epic Connectivity Engineer - Vendor Integration & HL7

Quest Diagnostics; Schaumburg (IL); On-site; USD 95,000 - 125,000; Full time

Job summary

Quest Diagnostics is seeking a skilled professional to develop and support complex vendor integration solutions across the full development life cycle. The ideal candidate has extensive Epic HL7 laboratory implementation experience and can quickly adapt to new technologies and requirements to deliver reliable solutions.

The role emphasizes delivering timely, professional support, maintaining HUB interfaces, and collaborating with teams to meet regulatory standards and customer expectations.

Qualifications

• 3-5 years of Epic HL7 laboratory implementation experience.
• 3-5 years in a laboratory customer connectivity role.
• Strong commitment to customer service and teamwork.
• Solid grasp of technical and process concepts related to client connectivity.
• Excellent troubleshooting, problem resolution, and communication skills.
• Proficiency with general connectivity support and problem resolution procedures.

Responsibilities

• Develop technical design documents to build and implement integration solutions.
• Certify new vendors, products, and functionality against company and regulatory requirements.
• Implement, document, and test interface projects, including beta versions and production enhancements.
• Provide Tier 3 support for complex production issues by monitoring and resolving integration problems.
• Participate in innovation activities and support emerging technologies like FHIR and HL7 LRI.
• Set up, support, and maintain HUB interfaces while complying with all company standards.

Skills

Epic HL7 lab integrations

Customer connectivity

Teamwork & service

Problem solving & comms

Connectivity procedures

Education

Bachelor's degree in Healthcare, Business, or Information Systems or equivalent

Epic certification

Tools

Service Manager

HL7 tooling

Quanum

Job description

Quest Diagnostics is seeking a skilled professional to develop and support complex vendor integration solutions across the full development life cycle. The ideal candidate has extensive Epic HL7 laboratory implementation experience and can quickly adapt to new technologies and requirements to deliver reliable solutions.

The role emphasizes delivering timely, professional support, maintaining HUB interfaces, and collaborating with teams to meet regulatory standards and customer expectations.