Epic Web & Service Server Admin — Hybrid/Remote

Quest Diagnostics Incorporated; Schaumburg (IL); Hybrid; USD 100,000 - 130,000; Full time

Benefits offered by this job

Best-in-class well-being programs

Annual health assessment program

401(k) with company match up to 5%

Employee stock purchase plan

Life and disability insurance

Flexible Spending Accounts

Education assistance through MyQuest

Job summary

Quest Diagnostics Incorporated is seeking a Web and Service Server Administrator to design, implement, and manage Epic web and service server infrastructure. The role focuses on automation, performance optimization, security, and high availability within the Epic Client Systems Administrator group.

The position includes on-site hybrid work with potential for remote arrangement under certain criteria. The candidate will own deployment and ongoing maintenance, monitor performance, and collaborate

Qualifications

• Expertise in Microsoft Windows server administration.
• Expertise in virtualization platforms such as Citrix XenServer, VMware ESXi, or Microsoft Hyper-V
• Experience with hardware or software load balancing solutions such as F5 BIG-IP or NetScaler
• Working knowledge of: IIS administration; networking protocols including TCP/IP, Active Directory, DNS, FTP/SCP, and HTTP

Responsibilities

• Develop and maintain automation scripts (e.g., using PowerShell) to streamline routine tasks, system deployments, and monitoring.
• Proactively analyze performance data to identify and resolve potential bottlenecks before they impact system stability and user experience.
• Own the end-to-end health, performance, and security of Epic web and service server infrastructure, from initial deployment to ongoing maintenance and optimization.
• Managing print queues and Epic printing infrastructure
• Monitoring network and Web server activity for security breaches using intrusion detection techniques
• Performing file system management
• Installing and managing the application deployment platforms that serve production, reporting, disaster recovery, training, and non-production needs
• Installing and maintaining administrative and monitoring tools necessary for high levels of availability and performance of your Epic system
• Understanding performance metrics, monitoring system performance, and troubleshooting issues
• Assisting in the configuration and troubleshooting of integrated third-party software and peripherals
• Applying platform and Epic upgrades and updates to production and non-production Web server components
• Responding to emergency and after-hours issues
• Engaging in capacity planning exercises to ensure adequate system resources
• Collaborating with your technical teams and Epic to ensure proactive support Epic Staffing Guide 41
• Writing and maintaining scripts to improve system management tasks
• Participating in your change control process for all planned application and technical activities
• Maintaining and testing processes related to business continuity
• Following vendor and Epic best practices for hardware and software configuration

Skills

Windows server administration

PowerShell scripting

Load balancing

IIS administration

TCP/IP

Active Directory

DNS

FTP/SCP

HTTP

Citrix XenServer

VMware ESXi

Microsoft Hyper-V

F5 BIG-IP

NetScaler

Education

Bachelor's Degree in computer science or information science or related or equivalent experience

Tools

Citrix XenServer

VMware ESXi

Hyper-V

Job description

Quest Diagnostics Incorporated is seeking a Web and Service Server Administrator to design, implement, and manage Epic web and service server infrastructure. The role focuses on automation, performance optimization, security, and high availability within the Epic Client Systems Administrator group.

The position includes on-site hybrid work with potential for remote arrangement under certain criteria. The candidate will own deployment and ongoing maintenance, monitor performance, and collaborate