Epic Clinical Applications Analyst II (Radiant/Cupid)

WakeMed; Raleigh (NC); On-site; USD 95,000 - 120,000; Full time

Job summary

WakeMed is seeking a Systems Analyst II, Epic Clinical Applications to lead the build, implementation, and support of Epic Radiant and Epic Cupid. You will partner with Information Services, clinicians, and vendors to ensure Epic solutions drive quality patient care and efficient workflows.

You will analyze workflows, gather requirements, troubleshoot complex issues, and develop training materials for ongoing support and updates.

Qualifications

• Minimum 3 years of information technology experience in systems analysis.
• Experience gathering requirements and translating business needs into technology solutions.
• Epic Certification in the assigned application area is preferred.

Responsibilities

• Lead analysis, design, configuration, testing, implementation, and support of Epic clinical applications.
• Collaborate with end users to evaluate workflows and identify improvement opportunities.
• Serve as Tier 2 support for application issues and ensure high customer service levels.
• Create system documentation, training materials, and educational resources for updates.
• Work with leaders, report developers, and vendors to support reporting needs and regulatory requirements.

Skills

Requirements gathering

Workflow analysis

Troubleshooting

Communication

Relationship building

Education

Associate degree in Business

Associate degree in Healthcare

Associate degree in Technology

Tools

Epic Certification

Job description

WakeMed is seeking a Systems Analyst II, Epic Clinical Applications to lead the build, implementation, and support of Epic Radiant and Epic Cupid. You will partner with Information Services, clinicians, and vendors to ensure Epic solutions drive quality patient care and efficient workflows.

You will analyze workflows, gather requirements, troubleshoot complex issues, and develop training materials for ongoing support and updates.