Epic Clin Doc Analyst

Computer Task; United States; On-site; USD 85,000 - 120,000; Full time

Job summary

CTG is seeking an Epic ClinDoc Analyst to design, build, implement, optimize, and support Epic ClinDoc workflows. The role partners with clinical stakeholders, operational leaders, and technical teams to ensure documentation tools support safe, efficient patient care.

You will participate in system upgrades, new functionality rollouts, workflow redesign, and ongoing enhancement of the ClinDoc module, ensuring alignment with regulatory standards and best practices across the organization.

Qualifications

• Experience supporting Epic ClinDoc or other Epic clinical applications.
• Strong understanding of clinical workflows, documentation practices, and interdisciplinary care processes.
• Ability to analyze complex workflows and translate them into system design.
• Excellent communication, problem‑solving, and customer service skills.
• Epic ClinDoc Certification (or willingness to obtain within required timeframe).
• Clinical background (RN, RT, PT/OT, or other licensed clinical role).
• Experience with flowsheet design, SmartForms, SmartText, SmartLinks, and clinical documentation tools.
• Experience in a healthcare IT environment or EHR implementation.
• Excellent verbal and written English communication skills.

Responsibilities

• Design, configure, test, and maintain Epic ClinDoc functionality, including flowsheets, notes, SmartTools, care plans, and clinical documentation workflows.
• Troubleshoot issues, perform root‑cause analysis, and provide timely resolution for end‑user support requests.
• Maintain system integrity through change control processes, documentation, and version management.
• Collaborate with nursing, ancillary, and provider teams to understand clinical workflows and translate them into effective system design.
• Recommend improvements to documentation processes to enhance usability, efficiency, and regulatory compliance.
• Participate in optimization initiatives, including documentation standardization and clinical transformation projects.
• Develop and execute test scripts for new build, upgrades, and system changes.
• Validate workflows in the training and production environments to ensure accuracy and reliability.
• Partner with training teams to ensure curriculum and materials reflect current build and best practices.
• Provide subject‑matter expertise during go‑live events, onboarding, and workflow changes.
• Communicate system updates, enhancements, and impacts to clinical stakeholders.
• Work closely with Epic application teams, project managers, and operational leaders to support cross‑functional initiatives.
• Participate in governance meetings, design sessions, and decision‑making processes related to clinical documentation.

Skills

Epic ClinDoc certification

Clinical workflow understanding

Analytical thinking

Communication skills

Education

RN/RT/PT or other licensed clinical role

Tools

SmartForms

SmartText

SmartLinks

Flowsheet design

Job description

CTG is seeking an Epic ClinDoc Analyst is responsible for the design, build, implementation, optimization, and support of Epic Clinical Documentation workflows. This role partners closely with clinical stakeholders, operational leaders, and technical teams to ensure that documentation tools support safe, efficient, and compliant patient care. The analyst will participate in system upgrades, new functionality rollouts, workflow redesign, and ongoing enhancement of the ClinDoc module.

Key Responsibilities

Application Build & Support

• Design, configure, test, and maintain Epic ClinDoc functionality, including flowsheets, notes, SmartTools, care plans, and clinical documentation workflows.
• Troubleshoot issues, perform root‑cause analysis, and provide timely resolution for end‑user support requests.
• Maintain system integrity through change control processes, documentation, and version management.

Workflow Analysis & Optimization

• Collaborate with nursing, ancillary, and provider teams to understand clinical workflows and translate them into effective system design.
• Recommend improvements to documentation processes to enhance usability, efficiency, and regulatory compliance.
• Participate in optimization initiatives, including documentation standardization and clinical transformation projects.

Testing & Validation

• Develop and execute test scripts for new build, upgrades, and system changes.
• Validate workflows in the training and production environments to ensure accuracy and reliability.

Training & Communication

• Partner with training teams to ensure curriculum and materials reflect current build and best practices.
• Provide subject‑matter expertise during go‑live events, onboarding, and workflow changes.
• Communicate system updates, enhancements, and impacts to clinical stakeholders.

Collaboration & Governance

• Work closely with Epic application teams, project managers, and operational leaders to support cross‑functional initiatives.
• Participate in governance meetings, design sessions, and decision‑making processes related to clinical documentation.

Qualifications

Required

• Experience supporting or working with Epic ClinDoc or other Epic clinical applications.
• Strong understanding of clinical workflows, documentation practices, and interdisciplinary care processes.
• Ability to analyze complex workflows and translate them into system design.
• Excellent communication, problem‑solving, and customer service skills.
• Epic ClinDoc Certification (or willingness to obtain within required timeframe).
• Clinical background (RN, RT, PT/OT, or other licensed clinical role).
• Experience with flowsheet design, SmartForms, SmartText, SmartLinks, and clinical documentation tools.
• Experience in a healthcare IT environment or EHR implementation.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

The expected base salary for this position ranges from $85,000 to $120,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

About CTG

CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results‑driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest‑growth industries. Together, we shape what’s next—working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.