Epic Behavioral Health Analyst

Computer Task; San Mateo (CA); Hybrid; USD 130,000 - 150,000; Full time

Job summary

CTG is seeking an experienced Epic Behavioral Health Analyst to design, build, test, and implement behavioral health workflows within the Epic system. The role collaborates with clinical stakeholders, IT teams, and project leadership to ensure compliant, efficient, and well-tested workflows throughout the Epic implementation lifecycle.

The analyst focuses on modules and tools supporting behavioral health services, clinical documentation, and provider/patient workflows, with monthly onsite travel

Qualifications

• Bachelor’s degree in health informatics, healthcare administration, information systems, or behavioral health with 5+ years supporting Epic implementations.
• Ambulatory certification required.
• Strong knowledge of behavioral health clinical workflows and ability to translate requirements into Epic build.

Responsibilities

• Lead or support Epic Behavioral Health deployment.
• Translate behavioral health clinical workflows into Epic build specifications.
• Configure behavioral health documentation templates, intake/assessment workflows, treatment planning, safety plans, and group therapy documentation.
• Participate in integrated design sessions and workflow validation.
• Collaborate with psychiatrists, therapists, social workers, behavioral health nursing, and compliance teams to gather requirements.
• Develop and execute unit, integrated, and UAT testing; validate assessments, care planning, and medication management workflows.
• Provide training materials and end-user education; support go-live and post-go-live adoption.

Skills

Ambulatory Certification

Behavioral health workflows

Epic implementation experience

Analytical problem solving

Education

Bachelor’s degree in Health Informatics/Healthcare Administration/Information Systems/Behavioral Health

Job description

CTG is seeking an experienced Epic Behavioral Health Analyst.

Location: Remote-Monthly onsite travel required

Duration: 3 months

The Epic Behavioral Health Analyst supports the design, build, testing, and implementation of behavioral health workflows. This role works closely with clinical stakeholders, IT teams, and project leadership to ensure behavioral health workflows are effectively configured, tested, and deployed during the Epic implementation lifecycle.

The analyst focuses on modules and tools supporting behavioral health services, ensuring compliance with regulatory requirements, supporting clinical documentation, and improving provider and patient workflows.

Key Responsibilities

Implementation & System Build

• Lead or support Epic Behavioral Health deployment.
• Translate behavioral health clinical workflows into Epic build specifications.
• Configure system components such as:
  • Behavioral health documentation templates
  • Intake and assessment workflows
  • Treatment planning
  • Safety plans
  • Group therapy documentation
  • Behavioral health-specific orders and flowsheets
• Participate in integrated design sessions and workflow validation.

Stakeholder Collaboration

• Partner with:
  • Psychiatrists
  • Therapists
  • Social workers
  • Behavioral health nursing
  • Compliance and legal teams
• Gather and document clinical and operational requirements.
• Facilitate workflow design meetings and translate decisions into system build.

Testing & Validation

• Develop and execute:
  • Unit testing
  • Integrated testing
  • User acceptance testing (UAT)
• Validate workflows such as:
  • Behavioral health assessments
  • Suicide risk screeningsIntake documentation
  • Care planning
  • Medication management
• Troubleshoot issues and document defects.

Training & Go-Live Support

• Support development of training materials for behavioral health workflows.
• Assist with super user training and end-user education.
• Provide at-the-elbow support during go-live.
• Help monitor adoption and workflow issues post-go-live.

Required Qualifications

• Bachelor’s degree in: Health Informatics, Healthcare Administration, Information Systems or Behavioral Health–related field 5 plus years of experience supporting an Epic implementation; with a strong focus around Behavioral Health and Ambulatory
• Must be Ambulatory Certified
• Strong knowledge of behavioral health clinical workflows Experience gathering and translating business requirements Strong analytical and problem-solving skills

Preferred Qualifications

• Experience supporting: Psychiatry Substance use treatment Outpatient behavioral health Inpatient behavioral health

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

The expected base salary for this position ranges from $130,000 to $150,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

About CTG

CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries.

Together, we shape what's next - working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.