Epic Cadence Application Analyst (Remote Scheduling Expert)

Gundersen Health System; Madison (WI); Hybrid; USD 63,000 - 77,000; Full time

Benefits offered by this job

Remote work options for WI/MN/IA

Immigration sponsorship not available

Job summary

Gundersen Health System is seeking an experienced Application Analyst - Cadence to optimize Epic Cadence scheduling workflows and provider templates, improving patient access and the overall experience. The role collaborates with ambulatory operations, access management, clinic leadership, and IT teams.

Responsibilities include supporting end users, monitoring system performance, and participating in enhancements.

Qualifications

• Education: Bachelor's degree or equivalent experience.
• 2–4 years of relevant work experience.
• Epic Cadence certification preferred.
• Strong analytical, problem-solving, and troubleshooting skills.
• Knowledge of patient scheduling, provider templates, registration, and access workflows.

Responsibilities

• Troubleshoots and resolves basic application issues and provides end user support.
• Collaborate with IT, operational, and clinical teams to ensure optimal scheduling workflows and system performance.
• Monitors applications for issues in connection with maintenance, upgrades, and implementations.
• Builds and maintains provider schedules, appointment templates, and scheduling rules within Epic Cadence.
• Participate in projects related to system enhancements, workflow optimization, integrations, and new implementations.

Skills

Analytical skills

Problem-solving

Communication to non-technical users

Healthcare IT experience

Education

Bachelor's degree or equivalent work experience

Tools

Epic Cadence

Job description

Gundersen Health System is seeking an experienced Application Analyst - Cadence to optimize Epic Cadence scheduling workflows and provider templates, improving patient access and the overall experience. The role collaborates with ambulatory operations, access management, clinic leadership, and IT teams.

Responsibilities include supporting end users, monitoring system performance, and participating in enhancements.