Epic Cadence Analyst – Remote Scheduling & Tech Support

Gundersen Health System; United States; Hybrid; USD 63,000 - 77,000; Full time

Benefits offered by this job

Competitive Benefits

401k match

Work-Life Balance: PTO

Professional Development

Employee discounts and perks

Wellness program

Job summary

Gundersen Health System is seeking an Application Analyst to support scheduling workflows within Epic Cadence. You will troubleshoot and resolve basic application issues, collaborate with IT, operational, and clinical teams, and monitor system performance.

The role requires a Bachelor’s degree, 2–4 years of experience, and Epic Cadence certification is preferred. Starting salary is $70,000/year with remote work options for WI, MN, IA and occasional on-site support in La Crosse, WI or Green Bay,

Qualifications

• Bachelor’s degree or equivalent years of experience and education.
• 2–4 years of relevant work experience.
• Epic Cadence certification preferred.
• Strong analytical and problem-solving skills.

Responsibilities

• Troubleshoots and resolves basic application issues and provides end user support.
• Collaborate with IT, operational, and clinical teams to ensure optimal scheduling workflows and system performance.
• Monitors applications for issues in connection with maintenance, upgrades, and implementations.
• Builds and maintains provider schedules, appointment templates, and scheduling rules within Epic Cadence.
• Participate in projects related to system enhancements, workflow optimization, integrations, and new implementations.

Skills

Analytical thinking

Problem solving

Effective communication

Education

Bachelor’s degree or equivalent

Tools

Epic Cadence

Job description

Gundersen Health System is seeking an Application Analyst to support scheduling workflows within Epic Cadence. You will troubleshoot and resolve basic application issues, collaborate with IT, operational, and clinical teams, and monitor system performance.

The role requires a Bachelor’s degree, 2–4 years of experience, and Epic Cadence certification is preferred. Starting salary is $70,000/year with remote work options for WI, MN, IA and occasional on-site support in La Crosse, WI or Green Bay,