Epic Billing Tech Lead — Senior IT Systems Analyst

Ardent Corporate; Brentwood (TN); On-site; USD 90,000 - 130,000; Full time

Job summary

Ardent Health in Brentwood, TN seeks a Senior IT Systems Analyst to develop, configure, and support hospital system applications, primarily Epic Professional Billing Claims. You will analyze workflows and data, and design, test, install and maintain solutions for the assigned Epic modules.

The role requires deep knowledge of Epic Resolute Claims/Remittance and strong communication skills to work with stakeholders and mentors.

Qualifications

• Bachelor's degree required; experience may substitute on a year-for-year basis.
• 4+ years of experience in Revenue Cycle, IT systems support, or related area.
• Current Epic Resolute Claims and Remittance Administration certification.
• Knowledge of end-to-end revenue cycle and best practices.
• Experience with data analysis and reporting tools in Epic.
• Ability to translate business needs into application solutions.

Responsibilities

• Translate best practices in Epic Revenue Cycle into designs for system applications.
• Analyze release notes and technical specs to plan upgrades and new functionality.
• Identify gaps between current state and future state processes.
• Provide ongoing analytics and technical/functional support for systems.
• Independently manage tasks, communicate risks, delays, and issues.
• Communicate clearly with internal and external customers; handle sensitive information tactfully.
• Represent application area in corporate, service line, and facility meetings.
• Mentor teammates in design and support of applications.
• Lead testing efforts and track/resolving issues timely.
• Participate in business continuity and disaster recovery planning.
• Participate in after-hours On-Call rotation.

Skills

Epic Resolute Certification

Revenue Cycle Knowledge

Data analysis

Communication skills

Project management basics

Epic Revenue Cycle

Education

Bachelor's degree in related field of study

Tools

Epic Slicer Dicer

Reporting Workbench

Epic Resolute Professional Billing

Job description

Ardent Health in Brentwood, TN seeks a Senior IT Systems Analyst to develop, configure, and support hospital system applications, primarily Epic Professional Billing Claims. You will analyze workflows and data, and design, test, install and maintain solutions for the assigned Epic modules.

The role requires deep knowledge of Epic Resolute Claims/Remittance and strong communication skills to work with stakeholders and mentors.